| 10. Help |
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10.3.2 General |
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Problem | Cause & Solution |
The unit displays “PAPER | L You forced the recording paper into the paper tray too strongly. Remove all |
JAMMED” even though paper | of the installed paper, and |
is installed. |
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The unit displays “CHECK | L The paper is inserted halfway. Insert it correctly (page 64) and press {SET} |
PAPER” even though paper is | to clear the message. |
inserted. |
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The other party complains | L FAX ONLY mode is set. Tell the other party the number is only used for |
they only hear a fax tone and | faxes. |
cannot talk. | L Change the receiving mode to TEL mode (page 33) or TAM/FAX mode |
| (page 34). |
| L If you use a Distinctive Ring service, make sure you have set the same ring |
| pattern assigned by the telephone company (page 36). |
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{REDIAL} or {PAUSE} on the | L If this button is pressed during dialing, a pause will be inserted. If pressed |
base unit does not function | immediately after a dial tone is obtained, the last number dialed will be |
properly. | redialed. |
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The receiving mode does not | L Distinctive Ring is set (feature #31 on page 46). |
function properly. |
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During programming, I | L All or part of the number is the same as another code or ID. Change the |
cannot enter the code or ID | number: |
number. | – remote operation ID (code): feature #11 on page 45. |
| – fax activation code: feature #41 on page 48. |
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The ink film runs out quickly. | L Even if there are only a few sentences, every page that comes out of the |
| machine is considered a full page. |
| L Turn OFF the following features: |
| – confirmation report: feature #04 on page 44. |
| – journal report: feature #22 on page 46. |
| – Caller ID list: feature #26 on page 46. |
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The unit beeps. | L The memory reception alert of feature #44 is ON (page 48), and the unit has |
| a document in memory. Press {STOP} to stop the beeps, then see the |
| displayed message instructions to solve the problem. |
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Whenever I try to retrieve my | L You are probably entering {*}{#}{9}. This is the default setting for the fax |
voice mail messages, I am | activation code. If you use a voice mail service, turn the fax activation |
interrupted by the fax tone. | feature OFF or reprogram the activation code (feature #41 on page 48). |
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The speakerphone is not | L Use the speakerphone in a quiet room. |
working. | L If you have difficulty hearing the other party, adjust the volume. |
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I cannot page the cordless | L The cordless handset is too far from the base unit. |
handset or base unit. |
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The unit does not display the | L You need to subscribe to a Caller ID service. |
caller’s name and/or | L Other telephone equipment may be interfering with your phone. Disconnect |
telephone number. | it and try again. |
| L Other electrical appliances connected to the same outlet may be interfering |
| with the Caller ID information. |
| L Telephone line noise may be affecting the Caller ID information. |
| L The caller requested not to send his/her information (page 25). |
| L If a call is being transferred to you, the caller information will not be |
| displayed. |
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For assistance, please visit http://www.panasonic.com/consumersupport | 57 |
