10. Help

10.1 Error messages – Reports

If a problem occurs during fax transmission or reception, one of the following messages will be printed on the confirmation and journal reports (page 29).

Message

Code

Cause & Solution

COMMUNICATION ERROR

40-42

L A transmission or reception error occurred. Try

 

46-72

again or check with the other party.

 

FF

 

 

 

 

 

43

L A line problem occurred. Connect the telephone line

 

44

cord to a different jack and try again.

 

 

L An overseas transmission error occurred. Try using

 

 

the overseas mode (feature #23 on page 46).

 

 

 

DOCUMENT JAMMED

-----

L Remove the jammed document (page 64).

 

 

 

ERROR-NOT YOUR UNIT

53

L A transmission or reception error occurred because

 

54

of a problem with the other party’s fax machine.

 

59

Check with the other party.

 

70

 

 

 

 

JUNK FAX PROH. REJECT

-----

L The junk fax prohibitor feature of this unit rejected

 

 

fax reception.

 

 

 

MEMORY FULL

-----

L The memory is full of received documents due to a

 

 

lack of recording paper, a lack of ink film or a

 

 

recording paper jam. Install paper (page 13), install

 

 

ink film (page 11) or remove the jammed paper

 

 

(page 63).

 

 

 

NO DOCUMENT

-----

L The document was not fed into the unit properly. Re-

 

 

insert the document and try again.

 

 

 

OTHER FAX NOT RESPONDING

-----

L The other party’s fax machine is busy or has run out

 

 

of recording paper. Try again.

 

 

L The other party’s fax machine rang too many times.

 

 

Send the fax manually (page 29).

 

 

L The other party’s machine is not a fax machine.

 

 

Check with the other party.

 

 

L The number you dialed is not in service.

 

 

 

PRESSED THE STOP KEY

-----

L {STOP} was pressed, and fax transmission or

 

 

reception was canceled.

 

 

 

OK

-----

L Fax transmission or reception was successful.

 

 

 

For assistance, please visit http://www.panasonic.com/consumersupport

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Panasonic KX-FG2451 manual Error messages Reports