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| 10. Help |
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| Problem | Cause & Solution | |||
| A black line, white line or | L The scanner glass or rollers are dirty with correction fluid, etc. Clean them | |||
| smudge appears on the | (page 65). Please do not insert a document before correction fluid has dried | |||
| copied document. | completely. | |||
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| The copied image is | L Adjust the width of the document guides to fit the actual size of the | |||
| distorted. | document. | |||
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| The printing quality is poor. | Please do not reuse the ink film! | |||
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| Original | Please use genuine Panasonic replacement film. Refer to page 7 for further | ||
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| details. | |||
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| L The thermal head is dirty. Clean it (page 66). |
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| A B C |
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| L Some paper has instructions recommending which side to print on. Try |
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| turning the recording paper over. |
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| L You may have used paper with a cotton and/or fiber content that is over |
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| Copy | |||
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| 20%, such as letterhead or resume paper. We recommend smooth paper | |||
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| such as “Hammermill Jet Print” for clearer printing. |
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| Documents or recording | L Clean the document feeder rollers, recording paper feeder and rubber flap | |||
| paper frequently misfeed. | (page 65). | |||
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10.3.7 Answering machine |
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| Problem | Cause & Solution | |||
| I cannot listen to messages | L Press the remote operation ID (code) correctly and firmly (feature #11 or | |||
| from a remote location. | feature 063 on page 45). | |||
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| L The unit is not in TAM/FAX mode. Change to TAM/FAX mode (page 42). |
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| The other party complains | L You may have subscribed to a voice mail service due to service packs | |||
| that they cannot leave a voice | offered by your telephone company. Fax and voice message reception may | |||
| message. | not be possible when voice mail is activated so we recommend you to: | |||
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| – contact your telephone company and request to deactivate voice mail |
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| service, or |
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| – subscribe to a Distinctive Ring service (page 36). |
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| L The recording time is set to “GREETING ONLY”. Select “1 MIN”, “2 MIN” |
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| or “3 MIN” (feature #10 or feature 062 on page 44). |
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| L The memory is full. Erase unnecessary messages (page 40, 41). |
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| L Make sure there is no other answering machine connected on the same |
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| line. |
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| I cannot operate the | L Someone is operating the answering machine. | |||
| answering machine with the | L You are too far from the base unit. Move closer to the base unit. | |||
| cordless handset. |
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| The message indicator | L This is normal. New messages have been recorded. Listen to the new | |||
| flashes slowly. | messages (page 40) or turn the message alert OFF (feature 0# on page | |||
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| 51). |
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| Caller ID information does not | L The caller information will not be displayed if a message is recorded by | |||
| display during message | using {MEMO} (page 41). | |||
| playback. |
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10.3.8 If a power failure occurs
LThe unit will not function.
LThe unit is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services.
LFax transmission and reception will be interrupted.
For assistance, please visit http://www.panasonic.com/consumersupport | 61 |
