When a function does not work, check here | Panasonic KX-FG2451

10. Help

Display	Cause & Solution
“Error!!”	L When you tried to register the cordless handset, the cordless handset and
	the base unit could not link for some reason, such as interference from
	electrical appliances. Move the cordless handset and the base unit away
	from the electrical appliances and try again.

“---Incomplete---	L When the phonebook item(s) was(were) sent to the base unit, the base
Phonebook full”	unit’s phonebook memory was full and copying stopped. Press {OFF} to
	exit. Erase items from the base unit’s phonebook (page 23). When
	phonebook memory is available, you can copy all phonebook items (page
	24) or individual items one by one (page 24).

“No link to base. Move	L The cordless handset has lost communication with the base unit. Move
closer to base, try	closer to the base unit, and try again.
again.”	L Confirm that the base unit’s power cord is plugged in.
	L Raise the base unit antenna.
	L The cordless handset’s registration may have been canceled. Re-register
	the cordless handset (page 52).

“Phonebook full”	L There is no space to store new items in the phonebook. Erase unnecessary
	items (page 23).
“No items stored”	L Your phonebook or redial list is empty.
“Please lift up and	L A cordless handset button was pressed while the cordless handset was on
try again.”	the base unit. Lift the cordless handset and press the button again.
“System is busy.	L The cordless handset has lost communication with the base unit. Move
Please try again later.”	closer to the base unit and try again.
	L Another user is listening to messages. Try again later.

10.3 When a function does not work, check here

10.3.1 Initial settings

Problem	Cause & Solution
I cannot hear a dial tone.	L If you used a splitter/coupler to connect the unit, remove the splitter/coupler
	and connect the unit to the wall jack directly. If the unit operates properly,
	check the splitter/coupler.
	L Disconnect the unit from the telephone line and connect a known working
	telephone. If the working telephone operates properly, contact our service
	personnel to have the unit repaired. If the working telephone does not
	operate properly, contact your telephone company.
	L The power cord or telephone line cord is not connected. Check the
	connections.
	L If you have connected the fax machine through a computer modem,
	connect the fax machine directly to a telephone line jack.

I cannot make calls.	L The dialing mode setting may be wrong. Change the setting (feature #13 or
	feature 051 on page 45).

The unit does not work.	L Make sure that the battery is installed correctly (page 14) and fully charge
	it (page 15).
	L Check the connections (page 15).

The unit does not ring.	L The ringer volume is turned OFF. Adjust it (page 17).

56	For assistance, please visit http://www.panasonic.com/consumersupport

Image 56

Panasonic KX-FG2451 manual When a function does not work, check here, Initial settings

Contents

Operating Instructions Things you should keep a record Battery Important safety instructionsInstallation For best performance Location and noiseEnvironment Routine care Recording your greeting message PhonebookMaking a copy Option To place an order online for customers in the U.S.A. only Included accessoriesAccessory information Button descriptions of the base unit Button descriptions of the cordless handset Overview Base unit Cordless handset Ink film Paper tray CorrectIncorrect To use A4 size paper Correct Slant Paper supportRecording paper Battery installation / replacement ReplacementTo switch to the speakerphone while using the headset Headset optional Base unit Battery chargeConnections Quick Setup Base unit help functionSET Menu Stop SET Menu OFF SET Mute Date and timeYour logo SET Flash Your fax numberTo enter your logo Example Bill Making phone calls With the cordless handsetSP-PHONE Redial Mute Clear Answering phone calls With the base unitLocator Mute SP-PHONE Redial Talk OFF Making a phone call using the phonebook Clear PauseClear SET Menu Editing a stored item Erasing a stored itemErasing a specific item Erasing all items One touch dial Base unit only Copying phonebook items Caller ID service Call Waiting Caller ID featureViewing and calling back How Caller ID is displayed Caller ID number auto edit feature Symbols and operations for caller informationTurning on the Caller ID number auto edit feature Base unit Caller ID SP-PHONE Stop FAX Start Erasing caller information Erasing all caller informationErasing specific caller information Into the cordless handset Intercom Transferring a call Sending a fax manually Help SET FAX Start Stop SP-PHONE Redial Sending a fax using Phonebook and one touch dial Document requirements Broadcast transmission Programming items into the broadcast memoryAdding a new item into the broadcast memory Erasing a stored item from the broadcast memory Selecting the way to use your fax machine Use only as a fax FAX only modeUse mostly as a telephone TEL mode SP-PHONE Stop FAX Start Talk SP-PHONE Activating TEL modeReceiving a fax manually Auto answer OFF Activating FAX only mode Changing the ring count in TAM/FAX modeReceiving a fax automatically Auto answer on Receiving a voice message and fax document in one call Activating the junk fax prohibitor Storing undesired callersTo display the junk fax prohibitor list To print the junk fax prohibitor list Distinctive Ring service Using two or more phone numbers on a single telephone lineActivating the Distinctive Ring feature Programming the ring pattern assigned for fax Copy More copying featuresMaking a copy Example Making 2 copies of a 4-page original document Collated pages Uncollated pages MIC Erase SET Greeting Check Greeting REC Stop Recording your greeting messageErasing your recorded greeting message Listening to recorded messages using the cordless handset To play back messages Useful features during playbackTo play back messages Erasing recorded messages Leaving a message for others or yourself Summary of remote operation Remote operation using remote commandsOperating from a remote location Base unit programming Cordless handset programming Basic features See page 16 for details Programmable Features Advanced features Print on 1 sheet Canceled and this feature will be turned OFF automaticallyLetter 92% default Setting friendly #46 To print the stored document Setting Cordless 700ms default HandsetConnecting tone volume cannot be adjusted Work correctly. Consult your PBX supplier for the correct Other features Cordless handset only Also be resetSetting the key tone Pressed. Includes confirmation tones and error tones Registering See page 52 for details Cordless handset Battery performance may be shortened when using thisCordless handset is in use Re-registering the cordless handset Error messages Reports Error messages Display Display Cause & Solution Incomplete Display When a function does not work, check here Initial settings General Problem Cause & Solution Display exits the Caller ID Problem Cause & Solution Cordless handset doesAlarm tone sounds Charged the battery fully, but Fax sending Fax receiving Copying If a power failure occurs Answering machine Help When the recording paper has jammed in the unit Recording paper jams When the recording paper was not fed into the unit properly Document jams Do not use paper products, such as paper towels or tissues Thermal head cleaning Specifications Reference lists and reports Base unit only Power supply 120 V AC, 60 Hz ITU-T No Test ChartRecording paper specifications Recording paper size Recording paper weight FCC and Other Information FCC RF Exposure Warning Limited Warranty North America For In Limited Warranty product service Customer Services directory Customer Services Directory Index Broadcast List Phonebook List No Extra Cost