10. Help
56 For assistance, please visit http://www.panasonic.com/consumersupport
Troubleshooting
10.3 When a function does not work, check here

10.3.1 Initial settings

“Error!!”LWhen you tried to register the cordless handset, the cordless handset and
the base unit could not link for some reason, such as interference from
electrical appliances. Move the cordless handset and the base unit away
from the electrical appliances and try again.
“---Incomplete---
Phonebook full”
LWhen the phonebook item(s) was(were) sent to the base unit, the base
unit’s phonebook memory was full and copying stopped. Press {OFF} to
exit. Erase items from the base unit’s phonebook (page 23). When
phonebook memory is available, you can copy all phonebook items (page
24) or individual items one by one (page 24).
“No link to base. Move
closer to base, try
again.”
LThe cordless handset has lost communication with the base unit. Move
closer to the base unit, and try again.
LConfirm that the base unit’s power cord is plugged in.
LRaise the base unit antenna.
LThe cordless handset’s registration may have been canceled. Re-register
the cordless handset (page 52).
“Phonebook full”LThere is no space to store new items in the phonebook. Erase unnecessary
items (page 23).
“No items stored”LYour phonebook or redial list is empty.
“Please lift up and
try again.”
LA cordless handset button was pressed while the cordless handset was on
the base unit. Lift the cordless handset and press the button again.
“System is busy.
Please try again later.”
LThe cordless handset has lost communication with the base unit. Move
closer to the base unit and try again.
LAnother user is listening to messages. Try again later.
Problem Cause & Solution
I cannot hear a dial tone. LIf you used a splitter/coupler to connect the unit, remove the splitter/coupler
and connect the unit to the wall jack directly. If the unit operates properly,
check the splitter/coupler.
LDisconnect the unit from the telephone line and connect a known working
telephone. If the working telephone operates properly, contact our service
personnel to have the unit repaired. If the working telephone does not
operate properly, contact your telephone company.
LThe power cord or telephone line cord is not connected. Check the
connections.
LIf you have connected the fax machine through a computer modem,
connect the fax machine directly to a telephone line jack.
I cannot make calls. LThe dialing mode setting may be wrong. Change the setting (feature #13 or
feature 051 on page 45).
The unit does not work. LMake sure that the battery is installed correctly (page 14) and fully charge
it (page 15).
LCheck the connections (page 15).
The unit does not ring. LThe ringer volume is turned OFF. Adjust it (page 17).
Display Cause & Solution