Panasonic KX-FG2451 Problem Cause & Solution Display exits the Caller ID, Not work, Is blank

10. Help

Problem	Cause & Solution
The display exits the Caller ID	L Do not pause for over 1 minute on the cordless handset or 3 minutes on the
List while viewing caller	base unit while viewing.
information.

10.3.3 Cordless handset

Problem	Cause & Solution
The cordless handset does	L Make sure that the battery is installed correctly (page 14) and fully charge
not work.	it (page 15).
	L Clean the charge contacts and charge again (page 15).
	L Unplug the base unit’s power cord to reset. Plug in, and try again.
The cordless handset does	L The ringer volume is set to OFF. Adjust it (page 17).
not ring.
The display shows “No link	L The cordless handset is too far from the base unit. Move closer and try
to base. Move closer to	again.
base, try again.” and an	L Plug in the base unit’s power cord.
alarm tone sounds.	L Raise the base unit antenna.
	L If the above remedies do not solve the problem, the cordless handset may
	have lost communication with the base unit. Re-register the cordless
	handset again (page 52).
Static, sound cuts in/out,	L Move the cordless handset and the base unit away from other electrical
fades. Interference from other	appliances.
electrical units.	L Move closer to the base unit.
	L Raise the base unit antenna.
	L Turn ON the clarity booster feature (page 20).
I cannot store an item in the	L You cannot store an item in the phonebook while the cordless handset is in
phonebook.	talk, speakerphone or intercom mode, or while listening to messages.
	L Do not pause for over 1 minute while storing.
I cannot redial by pressing	L If the last number dialed was more than 48 digits long, the number will not
{REDIAL}.	be redialed correctly. Redial the number manually.
	L The last number dialed may have been a remote function.
I charged the battery fully, but	L Clean the charge contacts and charge again (page 15).
“Recharge battery” is still	L The battery may need to be replaced (page 14). If you install a new battery,
displayed and/or 68879	fully charge it (page 15).
continues to flash, or
“Charge for 6h” and 68889
are displayed.
I cannot receive documents	L You must set remote fax activation to ON (feature #41 on page 48)
by pressing {*}{#}{9} on	beforehand.
the cordless handset.	L You may have changed the remote fax activation code from {*}{#}{9}
	(default setting). Verify the remote fax activation code (feature #41 on page
	48).
	L The memory is full of received documents due to a lack of recording paper,
	a lack of ink film or a recording paper jam. Install paper (page 13), install ink
	film (page 11) or remove the jammed paper (page 63).
The cordless handset display	L Fully charge the battery (page 15).
is blank.	L Remove the battery for 30 seconds and replace it again.
I cannot have a conversation	L Make sure that the optional headset is connected properly (page 14).
using the headset.	L If “SP-phone”is displayed on the cordless handset, press {TALK} to
	switch to the headset.

58 For assistance, please visit http://www.panasonic.com/consumersupport