10. Help
58 For assistance, please visit http://www.panasonic.com/consumersupport
10.3.3 Cordless handsetThe display exits the Caller ID
List while viewing caller
information.
LDo not pause for over 1 minute on the cordless handset or 3 minutes on the
base unit while viewing.
Problem Cause & Solution
The cordless handset does
not work.
LMake sure that the battery is installed correctly (page 14) and fully charge
it (page 15).
LClean the charge contacts and charge again (page 15).
LUnplug the base unit’s power cord to reset. Plug in, and try again.
The cordless handset does
not ring.
LThe ringer volume is set to OFF. Adjust it (page 17).
The display shows “No link
to base. Move closer to
base, try again.” and an
alarm tone sounds.
LThe cordless handset is too far from the base unit. Move closer and try
again.
LPlug in the base unit’s power cord.
LRaise the base unit antenna.
LIf the above remedies do not solve the problem, the cordless handset may
have lost communication with the base unit. Re-register the cordless
handset again (page 52).
Static, sound cuts in/out,
fades. Interference from other
electrical units.
LMove the cordless handset and the base unit away from other electrical
appliances.
LMove closer to the base unit.
LRaise the base unit antenna.
LTurn ON the clarity booster feature (page 20).
I cannot store an item in the
phonebook.
LYou cannot store an item in the phonebook while the cordless handset is in
talk, speakerphone or intercom mode, or while listening to messages.
LDo not pause for over 1 minute while storing.
I cannot redial by pressing
{REDIAL}.
LIf the last number dialed was more than 48 digits long, the number will not
be redialed correctly. Redial the number manually.
LThe last number dialed may have been a remote function.
I charged the battery fully, but
“Recharge battery” is still
displayed and/or 68879
continues to flash, or
“Charge for 6h” and 68889
are displayed.
LClean the charge contacts and charge again (page 15).
LThe battery may need to be replaced (page 14). If you install a new battery,
fully charge it (page 15).
I cannot receive documents
by pressing {*}{#}{9} on
the cordless handset.
LYou must set remote fax activation to ON (feature #41 on page 48)
beforehand.
LYou may have changed the remote fax activation code from {*}{#}{9}
(default setting). Verify the remote fax activation code (feature #41 on page
48).
LThe memory is full of received documents due to a lack of recording paper,
a lack of ink film or a recording paper jam. Install paper (page 13), install ink
film (page 11) or remove the jammed paper (page 63).
The cordless handset display
is blank.
LFully charge the battery (page 15).
LRemove the battery for 30 seconds and replace it again.
I cannot have a conversation
using the headset.
LMake sure that the optional headset is connected properly (page 14).
LIf“SP-phone” is displayed on the cordless handset, press {TALK } to
switch to the headset.
Problem Cause & Solution