Useful Information
58 Helpline Tel. No.: U.K. 08700 100 076 R.O.I. 01289 8333
Troubleshooting
If you still have difficulties after following the
instructions in this section, disconnect the
AC adaptors and turn off the handset, then
reconnect the AC adaptors and turn on the
handset.
Telephone
w is flashing.
LThe handset is not registered to the base
unit. Register it (page 48).
LThe handset is too far from the base unit.
Move closer.
LThe base unit AC adaptor is not
connected. Check the connections.
I cannot make or receive calls.
LThe base unit AC adaptor or telephone
line cord is not connected. Check the
connections.
LIf you are using a splitter to connect the
unit, remove the splitter and connect the
unit to the wall socket directly. If the unit
operates properly, check the splitter.
LDisconnect the base unit from the
telephone line and connect the line to a
known working telephone. If the working
telephone operates properly, contact our
service personnel to have the unit
repaired. If the working telephone does
not operate properly, contact your service
provider.
LThe call bar feature is turned on. Turn i t off
(page 27).
LYou dialled a call restricted number (page
32).
LThe key lock feature is on. Turn it off (page
14).
The unit does not ring.
LThe ringer volume is turned off. Adjust the
handset ringer volume (page 25) and the
base unit ringer volume (page 31).
The handset does not vibrate for
incoming calls.
LThe vibration feature is turned off. Turn it
on (page 25).
The handset display is blank.
LThe handset is not turned on. Turn the
power on (page 11).
The handset will not turn on.
LMake sure that the battery is installed
correctly (page 10).
LFully charge the battery (page 10).
LClean the charge contacts and charge
again (page 10).
The battery should be charging but the
battery icon does not change.
LClean the charge contacts and charge
again (page 10).
LThe charger AC adaptor is disconnected.
Plug in the AC adaptor.
A busy tone is heard when {C} is
pressed.
LThe handset is too far from the base unit.
Move closer and try again.
LAnother handset is on an outside call.
Wait for the other user to complete the
call.
Static, sound cuts in/out, fades.
Interference from other electrical units.
LLocate the handset and the base unit
away from other electrical appliances.
LMove closer to the base unit.
The speaker cuts in/out while listening to
recorded announcements with the
speakerphone.
LUse the speakerphone in a quiet
environment, or turn the mute on while
listening to recorded announcements with
the speakerphone.