Cannot operate the answering system remotely | Panasonic KX-TCD560E

Useful Information

I cannot operate the answering system remotely.

LYou are entering the wrong remote access code. Turn remote operation on using the handset and select a new code (page 45).

LYou are pressing the dial keys too quickly. Press each key firmly.

LThe answering system is turned off. Turn it on (page 46).

LYou are using a pulse telephone. Try again using a touch tone phone.

While recording a greeting message or listening to messages, the unit rings and recording stops.

LA call is being received. Answer the call and try again later.

SMS

I cannot send or receive SMS messages.

LYou have not subscribed to the appropriate service. Consult your service provider.

LThe SMS message centre number(s) are not stored or are incorrect. Store the correct numbers (page 39).

LMessage transmission was interrupted. Wait until the message has been sent before using other telephone functions. LSMS message memory is full. Erase

unnecessary message in the receive and send lists (page 37, 38).

“FD” is displayed.

LThe unit could not connect to the SMS message centre. Confirm that the correct SMS message centre numbers are stored (page 39). Confirm that SMS is turned on (page 38).

“FE” is displayed.

LAn error occurred while sending the message. Try again.

“EO” is displayed.

LYour phone number is permanently withheld or you have not subscribed to the appropriate service. Consult your service provider.

60	Helpline Tel. No.: U.K. 08700 100 076 R.O.I. 01289 8333

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Panasonic KX-TCD560E Cannot operate the answering system remotely, Cannot send or receive SMS messages, FD is displayed

Contents

Operating Instructions Index Accessory information Additional/replacement accessories Model No DescriptionSales and support information Customer Care Centre Included parts PQLV19E Battery caution Important informationGeneral Environment Controls and displays Controls Menu Menu/feature Icon DisplaysDisplay icons Display Meaning Icon Soft keys Soft key icons Action Key IconSoft Action Key Icon Connections Base unit Battery installation Battery chargeBattery strength Battery icons Battery strength Battery replacement Turning the power on/offSetting the date and time LIf a power failure occurs, set the date and time again Redial feature Making calls Other features Answering calls Handset phonebook Adding entries to the handset phonebookFinding and calling a handset phonebook entry Searching by voice voice search feature Searching by first character index searchSearching by category Searching for entries with a voice tag Editing/adding to handset phonebook entries Changing a name, phone number, categoryAdding a voice tag Playing a voice tag Hot key quick dial Erasing an entry in the handset phonebookChain dial Base unit phonebook KX- TCD580 only Adding entries to the base unit phonebook Finding and calling a base unit phonebook entry Changing a name, phone number, audible call Playing back an audible call announcement Erasing an entry from the base unit phonebook Guide to handset settings Handset settings menu Sub-menu Default setting Useful Telephone Settings Handset settings Memo alarmRinger volume Ringer options Tone options Display options Call options Other options Resetting the handset to its default settings Changing the LetterWise language Guide to base unit settings Base unit settings Sub-menu Default setting Menu Base unit settings Adjusting ringer volumeChanging the recall mode Setting pause length Setting call restriction Resetting the base unit to its default settingsChanging the base unit PIN personal identification number Useful Telephone Settings Caller ID service Viewing the Caller ID list and calling back Editing a caller’s phone number before calling back Erasing caller informationStoring caller information into the handset phonebook SMS Short Message Service Sending a messageWriting and sending a new message Sending a saved message Receiving a message Editing a saved messageErasing a saved message Reading a received message Guide to SMS settings Erasing a received messageStoring the sender’s number in the handset phonebook Editing the sender’s number before calling back Storing the PBX line access number for PBX users only Changing SMS message centre numbers Character entry for SMS Character entry modes# LetterWise character table for English Optional Telephone Services Using a prerecorded greeting message Answering systemGreeting message Recording a greeting message Listening to messages Recording a voice memoErasing the greeting message Using direct commands Key Direct commandsMemory capacity Using the answering system remotely Remote operationTurning remote operation on/off Voice guidance Remote commands Key Remote commandAnswering Default System setting Setting Turning on the answering system remotely Selecting the caller’s recording time Turning the greeting monitor on/off Operating additional units Registering a handset to a base unit Cancelling a base unit Copying handset phonebook entries to other handsets Transferring calls between handsets, conference calls Changing the Walkie-Talkie mode Walkie-TalkieTurning Walkie-Talkie on Turning Walkie-Talkie off Multi-unit Operation Wall mounting Wall mounting the base unitWall template for base unit Wall mounting the charger Wall template for charger Using the belt clip Using an optional headsetConnecting an optional headset Attaching the belt clip Removing the belt clip Character entry Alphabet character table Numeric entry table Greek character table XExtended 1 character table YExtended 2 character tableCyrillic character table Troubleshooting Telephone Answering system KX-TCD580 only Cannot operate the answering system remotely Cannot send or receive SMS messagesFD is displayed FE is displayed RF transmission power Approx mW Technical informationNumber of channels 120 Duplex Channel spacing 1728 kHz Conditions of guarantee Index PIN Index Page Page Page Dear purchaser For your future referenceDeclaration of conformity Customer Care Helpline Tel. No. U.K 100 076 / R.O.I