Troubleshooting

If You Have Any of These Problems

Mode

Symptom

 

Cause / Action

Page

Print Copy Quality

Vertical lines printing

Print out a Journal report (e.g. FUNCTION, 6, 1 , SET and 1)

116

 

on the received

and check quality to make sure whether your machine has

16

 

document

trouble.

 

 

 

If Journal report quality is OK, your machine has no problem,

 

 

 

report to the sending party that they have a problem. If copy is

 

 

 

NG, replace the Toner Cartridge.

 

 

 

 

 

 

 

Fuzzy print

1.

Make sure you are using the correct paper for the best

146

 

 

 

possible print quality.

 

 

 

2.

Try reversing the recording paper to the other side.

 

 

 

 

 

 

 

Missing dots or lines/

1.

Make sure you are using the correct paper for the best

146

 

inconsistent darkness

 

possible print quality.

 

 

within print

2.

Replace the Toner Cartridge.

16

 

 

 

 

 

Fading print

Your Toner Cartridge may be running out of toner. Replace

16

 

 

the Toner Cartridge.

 

 

Faint print

You may need to choose a different paper for the best

146

 

 

possible print quality.

 

 

 

 

 

 

Communication

No dial tone

1.

Check the connection of the telephone line.

142

 

 

2.

Check the telephone line.

 

 

 

 

 

 

 

No auto answer

1.

Check the connection of the telephone line.

142

 

 

2.

Check the Reception mode setting.

62

 

 

3.

If the Fax Parameter No. 13 (AUTO JOURNAL PRINT) is

 

 

 

 

set to "Valid" (default setting) and the machine is printing

 

 

 

 

the received document from memory, which also happens

 

 

 

 

to be the 32th transaction, the machine will not auto answer

 

 

 

 

until the Transaction Journal completes printing.

 

 

 

 

 

 

Cannot transmit or

An information code will be shown on the display. Refer to the

132

 

receive

information code table to find out the trouble.

 

 

 

 

 

No Unit Operation

No unit operation

To reset the machine, turn-off the Power Supply for a few

22

 

 

seconds then turn it on again.

 

Problem Solving

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Panasonic UF-780/790 operating instructions 129