Paxar 4 manual Troubleshooting, Printing a Test Label, Chapter

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Troubleshooting

Chapter 5.

Troubleshooting

 

 

The printer uses a combination of LED lights to display a variety of printer states. See the "Problems and Solutions" section for those requiring further actions.

When an error occurs that you cannot clear, print a test label before calling Service or sending the printer in for repair.

Printing a Test Label ––––––––––––––––––––––––––––––––––––––––

c Turn the printer off and disconnect the host from the printer before printing a test label. While printing the test label, the printer sends a character string to the communications port. This could cause problems at the host.

Before you call for service, print a test label. The label contains information to help Service diagnose mechanical and setup problems. To print a test label, hold the trigger down and turn the printer on. The LED remains off for 1 second, turns amber for 2 seconds, and then turns off again. Release the trigger as soon as the amber LED turns off.

If the printer is in On-demand mode, the LED rapidly blinks green. Press the trigger to dispense the test label. If the printer is in Continuous mode, a test label prints automatically.

TC9490OH Rev. C 3/97

5-1

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Paxar 4 manual Troubleshooting, Printing a Test Label, Chapter