Line one lists the printer model number (M9850) and the part number for the printer ROM. Line two is the version of software in the printer.
P r i n t i n g a Te s t L a b e l
1.From the Diagnostics Menu, press L or R until you see
l | DIAGNOSTICS | r |
User Diag |
2.Press E and R until you see
USER DIAG
lTTest Label
3.Press E. The following test labels print.
The test labels display printer model number, software version number, number of inches printed to date, user COM port settings, and a test pattern. This information will help Technical Support diagnose the problem. Refer to the Packet Reference Manual for more information about the test label.