Troubleshooting, General Information | Philips IPF555, IPF525

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Troubleshooting

General Information

SET DATE/TIME appears on the display.	You have to re-set the time and date after a short power fail-
	ure.
	1 Press MENU and o.
	2 Enter the date and time with the numeric keys.
	3	Confirm with o.


Problems when Faxing or Printing

Faxes sent are of poor quality.	ß Change the resolution and/or the contrast.
	ß	Clean the scanner.
	ß Test the device by making a copy of the document. If
		the copy is in order, the fax machine of the recipient
		might possibly be defective.

The device produces black lines when sending or printing.	Clean the scanner.

Copy is blank.	Insert the documents face up into the document feeder.

Printing is interrupted.	ß Paper or document Jams
	ß Paper or print cartridge empty
	Follow the instructions on the display.

No printing	Check whether the paper is correctly placed.

Documents are not properly fed.	Clean the scanner.


Problems with the Connection

No dial tone	Check the installation of the device. Connect the telephone
	cable to the socket marked LINE. Insert the telephone plug
	into your PTT line socket.

Fax transmissions are constantly interrupted.	Try to send the fax manually: Press ß, and dial the number.
	If the recipient is using an answering machine, wait until
	you hear a whistling tone. Press o.
	It is possible that the recipient's device is not ready to re-
	ceive.

You hear a whistling tone or silence in the handset.	The call is a fax: Press o on the device. Press ** on
	the additional telephone. Hang up.

No fax reception	It is possible that the telephone service provider has activat-
	ed the answering machine function (= voice mail-box) for
	your telephone connection. Disabling the Mailbox. En-
	quire with your telephone service provider.

40	Philips · IPF 520 · 525 · 555

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Philips IPF555 Troubleshooting, General Information, Problems when Faxing or Printing, Problems with the Connection

Contents

IPF520 IPF525 IPF555 Troubleshooting Symbols UsedDear Customer Table of Contents General Safety Information Setting Up the MachinePower Supply Repairs Overview of the Menu Func- tions OverviewOverview · Overview of the Menu Functions Machine Overview Panel Answering machine keysIPF555 Overview · Panel Packing contents Initial OperationAttaching Paper Tray Loading Paper Connecting handset Connecting the Mains CableConnecting the Telephone Cable Inserting Ink Cartridge Selecting the Language Initial InstallationSelecting the Country Time and Date After a Short Power Failure Initial Operation · Initial InstallationActivating the Printing Head Entering the Date and Time Secret mode Telephone FunctionsPlacing a call to the device Hands-Free Telephone Book of the Device Deleting a Speed Dial EntrySaving Entry Save e-mail address Switching Caller Line Identifica- tion On/Off Calling Line Identification ClipMissed Calls Deleting an Entry Answering Machine Switching on and offEditing the outgoing mes- sage Setting up Remote Access Listening to messagesDeleting Messages Recording Internal Memos Using remote access Remote Control FunctionsForwarding Messages Recording a Greeting Text Modifying the Settings Fax Sending faxSending Fax Manually Direct Inward Dialling or Selecting Sub-address Sending to Multiple Recipi- ents = Broadcasting Sending Fax Later Polling Faxes Fax ReceptionSelective Spam Filter Inserting Documents CopierCopying a Document Sending SMS SMS RequirementsSMS Messages to E-Mail Sending saved SMS Receiving SMS Printing SMSs Composing SMSDeleting SMS Printing SMS Settings Set the sub address Terminal ID of the device Settings Entering the Date and TimeSelecting the Language Selecting the Country Setting the Contrast Setting Page AdjustmentAdjusting Volume Level Entering Print Position Setting the fax switch Setting the timerSpecial settings Setting the Fax Reception Mode Setting the Ring Duration Reception Mode TAD/FAXChanging the Number of Rings Silence recognition by the answer- ing machine Printing Lists Starting Initial Installation Set Up Receipt of Longer DocumentsPrinting Settings Eavesdropping while Con- nection is Established Telephone Lines and Additional Devices Configuring Telephone Lines and ServicesPabx Systems Connecting Additional Devices Using Additional Telephones Easylink Detecting call signal clock pulse automatically Using an External Answering MachineSwitch on the Call Signal Clock Pulse Start Automatic Recognition Service Changing the Ink CartridgeUse Original Consumable Materials Dispose of Consumable Materials Cleaning Instructions for CleaningFax Cleaning Sheets Fixing a Document Jam Cleaning the Scanner Cleaning the CartridgeCleaning the Cartridge Manually Do not touch the print jets B Power Cycling Service · Power Cycling Troubleshooting Problems when Faxing or PrintingProblems with the Connection General Information Guarantee Technical DataAppendix Declaration of Conformity DoC Out of Guarantee RepairsHelpdesk 08 45 090 03 Appendix · Declaration of Conformity DoC Customer Information United KingdomTelephone 08 45 090 03 Fax 08 70 124 02 Telephone 0800 358 08 Mail dti.faxinfoline@sagem.com