A3−02 Can I use the Pronto with Sony *G (or VisionTouch) receivers?

A3−03 Can the Pronto work with RF equipment?

A3−04 Can the Pronto work with IRDA equipment (ie. Pace cable boxes)?

A3−05 How can I control my X−10 system?

Using The Remote

A4−01 Why does the backlight stay on as long as the LCD does, even though it's only set for half the time?

A4−02 I've got a TSU2000. Why does my TV keep turning off? A4−03 Why is the REVERT button grayed out?

A4−04 I hear there's a hidden game on the remote?

A4−05 In the Macro Menu, why does the left hard button read "OPEN"? Can I change this?

A4−06 Why doesn't the backlight come on when I set the arrow all the way to the left, as described in the manual?

A4−07 Why do my Device and Macro Menu buttons not work? A4−08 What happened to my Mode button?

A4−09 What happened to the Macro Menu's REC command?

Batteries & Docking Station

A5−01 Should I buy the docking station for my remote?

A5−02 Why does the remote appear to behave erratically when battery power is still 50%? A5−03 How often should I recharge the remote?

A5−04 Why does my rechargeable battery read only half full even when I know it's full? A5−05 Why is my desktop charger's light blinking?

A5−06 I already have a docking station, can I buy another rechargeable battery? A5−07 My ProntoPro's docking station is dead. Help!

Diagnosis and Repair

A6−01 My remote is dead! What can I try to fix it?

A6−02 My remote is rebooting all the time... help!

A6−03 What can I do if the remote will not power up and I hear 4 beeps?

A6−04 How do I connect to the remote with Hyperterminal?

A6−05 What can I do if my buttons stop working?

A6−06 I've broken the LCD screen and it's out of warranty. Can I replace it?

A6−07 Why does the screen's contrast keep changing?

A6−08 Can I buy spare parts for the Pronto?

A6−09 What's that buzzing sound I can hear?

A6−10 What else can I do to troubleshoot random problems?

SECTION B: WORKING WITH PRONTOEDIT

General Description

B1−01 Briefly, what does the software allow me to do?

B1−02 Is there editing software available other than ProntoEdit? B1−03 Where can I download the software?

B1−04 Can I take screen captures of my file?

B1−05 How can I change the program that opens CCF files?

B1−06 I'm getting an "Invalid Configuration File Version", "File is not a valid configuration" or "CCF file is invalid or corrupt" message. What can I do?

B1−07 Can I use Pronto NG .PCF files? How about .ICF and .NCF files?

Software & Firmware

B2−01 What are the current software versions?

B2−02 What are the current firmware versions?

RC: Philips Pronto & Marantz RC5000 Unofficial FAQ

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Philips TS1000 manual Using The Remote