Appendix F: Returning the Unit for Repair
In the event that the Model 1108 does not function properly, we suggest that you do the following:
1)Record your observations regarding the Model 1108’s malfunction.
2)Call the Technical Service Department at
If the unit must be sent to Sensaphone for Servicing, please do the following:
1)Unplug the AC power supply from the wall outlet, remove the batteries, and disconnect all sensors from the alert inputs.
2)Carefully pack the unit to avoid damage in transit. Use the original container (if available) or a sturdy shipping box.
3)You must include the following information to avoid shipping delays:
a)Your name, address and telephone number.
b)A note explaining the problem.
4)Ship your package to the address below:
SERVICE DEPARTMENT
Phonetics, Inc.
901 Tryens Road
Aston, PA 19014
5)Ship prepaid and insured via UPS or US Mail to ensure a traceable shipment with recourse for damage or replacement.
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