Problems?

Power Problems

No display on Postage Meter; meter won’t run

•Is the power cord plugged into both the Mailing Machine and wall outlet? Make sure the power cord is not connected to a switched wall outlet which has been turned off.

•Check the power lamps on the Mailing Machine and the Postage Meter. Both should be on.

•If the Mailing Machine power lamp is on, and the Postage Meter power lamp is off, the meter is not firmly seated. Press down firmly on the meter and turn the meter lock knob clockwise to the Operate position.

•The Postage Meter may be in sleep mode. Press any key to wake it.

Envelope Feeding Problems

Envelope jams on transport deck

To clear a jam:

1.Pull the feed deck release knob forward (A) and lower the deck as shown.

2.Carefully pull the envelope out from the right (B).

3. Make sure the deck is clear of paper fragments.

4. Close the deck.

To avoid jams:

•Make sure your envelopes meet our published specifications. See page 7-1.

•Feed envelopes correctly. See the instructions on page 2-6. Don’t try to feed oversize envelopes through the machine – use tapes instead.

HINT: If the meter display prompts “Remove Env” but no envelope is present, check if there is a partially fed tape on the feed deck.

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