Problems?

Moistening Problems

Envelopes don’t seal (DM300 only)

Incorrect feeding

Make sure you slide the envelope flap under the blue edge of the feed deck. If you don’t, the moistener can’t wet the flap.

Low sealant level

Check the sight glass on the moistener. If the sealant level is low, refill the moistener with E-Z Seal solution. See the instructions on page 5-1.

Dry moistener brush

Try wetting the moistener brush. If the brush dries out quickly, replace the moistener wick as explained on page 5-2.

Dirty moistener brush

Remove the moistener brush and clean it in a mild soap and water solution. Rinse thoroughly in plain water.

Worn moistener brush

Replace the moistener brush. See page 5-2 for instructions.

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