Problems?

Blink Codes

The power lamp on the left side of the

Mailing Machine blinks when the systemPower lamp detects an internal error. The number of

blinks tells you what kind of problem occurred.

You may be able to fix some problems by unplugging the Mailing Machine, waiting a few minutes, and then plugging it back in. If this doesn’t fix the problem, see the chart below for an explanation of the blink codes.

Note the number of blinks. The lamp blinks a certain number of times, pauses, and then blinks the same number of times. This pattern, called a blink code, repeats until the problem is fixed.

When you call for assistance, tell the Pitney Bowes telephone service representative what blink code you saw. This helps to isolate the problem and gets your meter up and running faster.

1 Blink—Low ink

Replace the ink cartridge. (The meter display normally tells you when it’s time to replace the ink cartridge.)

2 Blinks—Ink out

Replace the ink cartridge. See page 5-4.

3 Blinks—High transport motor temperature

This error can occur if you exceed the Mailing Machine’s maximum use specification. Wait a few minutes for the motor to cool. If this error happens often, call the National Service Centre. See page 6-1.

4 Blinks—High tape motor temperature

Wait a few minutes for the motor to cool. If this error happens often, call the National Service Centre. See page 6-1.

5 Blinks—High valve, carriage or purge motor temperature

Wait a few minutes for the motor to cool. If this error happens often, call the National Service Centre. See page 6-1.

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