Problems?

Ink Cartridge Empty

The ink supply is used up. Replace the ink cartridge (see page 5-4).

Inspection Due

This message displays if you haven’t refilled your meter for 60 days. You can still operate your meter normally. The Data Centre normally performs this inspection during a routine modem (auto) refill by checking the funds used and the funds available. Either complete a modem (auto) refill, or If you don’t need to add funds at this time, just check you Postage by Phone account balance (see page 4-3) – this satisfies the inspection requirement.

Inspection Required

This message is similar to Inspection Due, with two important differences:

1.It appears if you haven’t refilled your meter by modem for 90 days.

2.You will NOT be able to use your meter until you perform a modem (auto) refill for £0.00 by following ‘Checking your Postage by Phone Account Balance’ on page 4-3. Due to Post Office security requirements, you will not

be able to add funds until you have performed this function.

Your meter must be set up to perform a modem (auto) refill, if necessary you can go into the setup menu and change it. See the instructions on pages 3-10 to 3-13.

Insufficient Funds

There’s not enough postage left in your Postage by Phone account to refill with the amount selected. The meter will show the maximum funds available. Carry out another Auto-Refill for an amount that can be met by the available funds.

Insufficient Funds - Refill

There’s not enough postage left in the meter to print a stamp with the value you entered. Refill the meter (see Chapter 4) or enter a lower value.

Invalid Selection (Amount/Preset/Ad/Account)

You entered an invalid value i.e. impossible monetary value or unallocated Preset, Ad or Account number. Press CE/C to return to normal operation.

Lower Transport Deck is Open

Raise the lower transport and latch it in position (see item 5, page 1-4). Then press CE/C to clear the error message.

Low Funds

The funds remaining in your meter are now below the Low Funds Warning level. Refill with postage soon (see Chapter 4).

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