Customizing Your SoundPoint IP® 560 Phone

Supporting Shared Lines

Your SoundPoint IP 560 supports shared lines. A shared line is indicated by a different line icon. In the following figure, the line 6721 is private and the line 6723 is shared.

 

If two phones share a line, an incoming call to that number will cause both

 

phones to ring. The call can be answered on either phone but not both.

 

Calls on shared lines can be transferred, put on hold, or added to a conference.

Note

 

Shared lines are an optional feature and may not be supported on your particular

 

system. For more information, contact your system administrator.

Note

 

 

Call Forwarding is not available on shared lines.

 

Do Not Disturb (DND) on shared lines disables the ringing option only, the visual

 

indication is still in place.

 

 

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Polycom 560 manual Supporting Shared Lines