Polycom 560 manual Using the Basic Features of Your SoundPoint IP Phone

User Guide SoundPoint IP 560 Phone

	Managing Incoming Calls	2–18
	Distinguishing Calls	2–18
	Rejecting Calls	2–19
	Diverting Calls	2–20
	System Customizations	2–21
	Supporting Multiple Lines	2–21
	Supporting Multiple Line Keys Per Line	2–22
	Supporting Shared Lines	2–23
3	Using the Basic Features of Your SoundPoint IP® 560
	Phone	3–1
	Placing a Call	. 3–2
	Answering a Call	. 3–4
	Ending a Call	. 3–8
	Redialing a Number	. 3–9
	Putting a Call on Hold	3–10
	Setting Up a Conference	3–11
	Transferring a Call	3–12
	Forwarding Calls	3–15
	Enabling Do Not Disturb	3–18
	Assigning Speed Dial Keys	3–19
	Using Voice Mail	3–21
4	Using the Advanced Features of Your SoundPoint IP® 560
	Phone	4–1

Using Multiple Call Appearances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

Using Text Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–3

Using Buddy Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–5

Presence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–5

Managing Buddies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–6

Integrating With Microsoft Live Communications Server 2005 . . . . 4–7

Restarting Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–8

5 Troubleshooting Your SoundPoint IP® 560 Phone . . . . . . . . 5–1

Power and Startup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2 Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3 Access to Screens and Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–4 Calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–5

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