Polycom 560 manual Putting a Call on Hold

Models: 560

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User Guide SoundPoint IP 560 Phone

Putting a Call on Hold

During a call, press or the Hold soft key. This will be indicated on the graphic display by the hold icon as the line indicator.

Press again or the Resume soft key to retrieve the call. The registered line icon appears as the line indicator.

Note

As using the Hold feature typically generates music or a beeping tone, avoid putting

 

a conference call on hold.

 

 

 

 

 

 

 

Multiple Calls on Hold

 

 

 

If multiple calls are on hold on a single Line Key, use the

and

to

switch between the calls, then press the Resume soft key to retrieve the desired call.

If more than two calls are on hold on a single Line Key, an indication appears on the graphic display, for example “2/3”, indicating that this is the second call out of three calls.

If calls are on hold on more than one Line Key, the details of the calls on any Line Key can be viewed by pressing that Line Key and holding it down for a more than two seconds. If a Line Key is depressed for less than a second, the first call on hold on that Line Key will be retrieved.

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Page 54
Image 54
Polycom 560 manual Putting a Call on Hold