Polycom manual Using the Basic Features of Your SoundPoint IP 560 Phone

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Using the Basic Features of Your SoundPoint IP® 560 Phone

Your SoundPoint IP 560 phone is designed to be used like a regular phone on a public switched telephone network (PSTN). You call place calls, transfer a call to someone else, or conduct a conference call.

At most one active call may be in progress on your phone at any time. The active call is the one that has audio associated with it. There may be multiple other calls:

•On hold

•In an “Incoming call” or “Ringing” state

This chapter provides basic operating instructions for the SoundPoint IP 560 phone. This chapter contains instructions on:

•Placing a Call

•Answering a Call

•Ending a Call

•Redialing a Number

•Putting a Call on Hold

•Setting Up a Conference

•Transferring a Call

•Forwarding Calls

•Enabling Do Not Disturb

•Assigning Speed Dial Keys

•Using Voice Mail

To customize your phone, refer to Customizing Your SoundPoint IP® 560

Phone on page 2-1. To read about the phone’s advanced features, refer to

Using the Advanced Features of Your SoundPoint IP® 560 Phone on page 4-1.

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