Chapter 2 Bar Code Failures

Table 4. Message List

Message

Explanation

Solution

 

 

 

 

 

 

Unscannable code

Data validation error: missing

1. Check that paper and

check media

bar code. An expected bar

ribbon are clean,

 

code is missing or was

unwrinkled, and

 

printed so poorly that the

installed correctly.

 

validator cannot detect it.

2. Run a print job and

 

 

 

 

check that the validator

 

 

beam is not obstructed;

 

 

remove obstructions as

 

 

necessary.

 

 

3. Run a print job and

 

 

check that the READ

 

 

LED flashes as bar

 

 

codes exit the printer. If

 

 

the READ LED does not

 

 

flash, cycle power and

 

 

run the job again. If the

 

 

READ LED does not

 

 

flash, inspect the cables

 

 

and the cable

 

 

connections. If the

 

 

cables are undamaged

 

 

and the connections are

 

 

good, replace the

 

 

validator.

 

 

4. Press PAUSE to clear

 

 

the message.

 

 

5. In the VALIDATOR

 

 

menu, press until

 

 

“Clear Data” displays,

 

 

then press .

 

 

 

Validator not

The Validator Funct. = Enable

Check that the validator

communicating

in the VALIDATOR menu, but

signal cable is securely

 

when the printer was first

connected to the validator

 

powered up it could not

unit.

 

communicate with it.

 

 

 

 

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Printronix T5000e Series user manual Bar Code Failures Message List Explanation Solution