Technical Support, Availability, Training | Q-Logic 59022-03 D

1 – Introduction
Technical Support

1.3

Technical Support

Customers should contact their authorized maintenance provider for technical support of their QLogic switch products. QLogic-direct customers may contact QLogic Technical Support; others will be redirected to their authorized maintenance provider.

Visit the QLogic switch support Web site listed in 1.3.3 Contact Information for the latest firmware and software updates.

1.3.1

Availability

QLogic Technical Support is available from 7:00 AM to 7:00 PM Central Standard Time, Monday through Friday, excluding QLogic-observed holidays.

1.3.2

Training

QLogic offers the following technical training courses:

■Switch Certification

■HBA Certification

Each course is available at the training facility in Eden Prairie, MN or at your local facility. All courses include a Fibre Channel overview and sections on installation, maintenance, and topology solutions. Each student receives a set of manuals and a CD-ROM containing course training materials. Upon successful completion of the training, QLogic awards a certificate identifying the student as a Certified SANbox™ or SANblade™ Professional.

1.3.3

Contact Information

Address:	QLogic Switch Products Inc.
	6321 Bury Drive
	Eden Prairie, Minnesota 55346
	USA
Telephone:	+1 952-932-4040
Fax:	+1 952-932-4018
Email:
Technical Service	support@qlogic.com
Technical Training	tech.training@qlogic.com
Switch Support Web Site:	www.qlogic.com/support/home_support.asp

1-2	59022-03 D

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Q-Logic 59022-03 D manual Technical Support, Availability, Training, Contact Information

Contents

SANbox2 Switch Management User’s Guide SANbox2 Switch Management User’s Guide Document Revision History Table of Contents Section Managing Fabrics 11.2 Section Managing Switches Appendix a Command Line Interface Section Managing Ports Glossary Index Figures Tables Port Statistics Data Window Entries SANbox2 Switch Management User’s Guide 59022-03 D Intended Audience Related Materials Technical Support AvailabilityTraining Contact Information Installing SANbox Manager Management Workstation Requirements For Windows Press the Enter key Enter the following command For Linux For Solaris Starting SANbox Manager SANbox Manager Window Load Default Fabric View File Window Exiting SANbox Manager Save Current Fabric View Window Uninstalling SANbox Manager Changing Default File Password Setting Preferences Preferences Window Using Online Help Viewing Software Version and Copyright Information SANbox Manager User Interface Topology DisplayFaceplate Display Menu Bar Some menu selections have shortcut keys as shown in TableMenu Shortcut Keys Tool Bar Tool Bar buttons Fabric Tree Fabric Tree Working Status Indicator Graphic WindowData Window and Tabs Using the Topology Display Switch and Link Status Working with Switches and Links Selecting Switches and LinksMoving a Switch in the Display Opening the Faceplate Display and Popup Menus Using the Faceplate Display Topology Data Windows Port Views and Status Working with PortsSelecting Ports Opening Popup Menus Faceplate Data Windows User Authentication SecurityFabric Security Managing the Fabric Database Adding a Fabric Removing a Fabric Opening a Fabric View FileSaving a Fabric View File Rediscovering a Fabric Adding a New Switch to a Fabric Replacing a Failed Switch in a Fabric Deleting Switches and LinksDisplaying Fabric Information Topology Display Switch and Status Icons Fabric Status Switch communication interrupted Red Active Zone Set Data Window Active Zone Set Data Window Zoning a Fabric Zoning Concepts Zones Soft Zones Access Control List Hard Zones Virtual Private Fabric Hard ZonesAliases Zone Sets Zoning Database Zoning Configuration Merge Mode Default VisibilityAuto Save Using the Zoning Config Window Restoring Default Zoning Zone Merge Failure Recovery Merging Fabrics and ZoningZone Merge Failure Using the Edit Zoning Window Edit Zoning Window Edit Zoning Window Tool Bar Buttons Managing Zone Sets Creating a Zone Set Activating and Deactivating a Zone Set Copying a Zone to a Zone Set Removing a Zone from a Zone Set or from All Zone SetsRemoving a Zone Set Removing All Zoning Definitions Managing ZonesCreating a Zone in a Zone Set Adding Zone Members Renaming a Zone or a Zone Set Removing a Zone MemberRemoving a Zone from a Zone Set Removing a Zone from All Zone Sets Changing Zone Types Managing AliasesCreating an Alias Adding a Member to an Alias Removing an Alias from All Zones Managing Switches Displaying Switch Information Displaying Hardware Status Faceplate Display Name Server Data Window Name Server Data Window Entries Switch Data Window Switch Data Window Entries Port Statistics Data Window Port Information Data Window Configured Zonesets Data Window Alarm Log Data Window Exporting Alarm Log Information to a File Paging a SwitchResetting a Switch Configuring a Switch Switch Configuration Switch Administrative StatesSwitch Administrative States Chassis Name Domain ID Broadcast Support Timeout Values Timeout Values Network Configuration Network Properties Window IP Configuration IP Configuration Parameters Snmp Configuration Snmp Configuration ParametersRemote Logging Snmp Trap Configuration Configuration BackupConfiguration Restore Snmp Trap Configuration Parameters Reinitializing the Configuration File System Archiving a Switch Restoring a Switch Loading Firmware Restoring the Factory Default Configuration Factory Default Configuration SettingsPage Managing Ports Displaying Port Information Monitoring Port Status Displaying Port ModesPort Modes Displaying Port Operational States Displaying Port SpeedsPort Operational States Port Speeds Displaying Tranceiver Media Status Transceiver Media ViewPort Statistics Data Window Entries Port Statistics Data Window Entries Port Statistics Data Window Entries Port Info Data Window Entries Configuring Ports Port Properties Window Changing Port Administrative States Port Administrative StatesChanging Port Speeds Changing Port Modes Changing TL Modes Changing Buffer-to-Buffer CreditsStream Guard Extending Port Credits Extended Credits Window Resetting a Port Testing Ports Managing Ports Testing Ports Command Line Interface Logging On to a Switch Command Syntax Command syntax is as followsCommand keyword keyword value Commands Table A-1. Commands Listed by Authority Level Admin Command Authority AdminCancel Keywords start Alias Command Authority Admin Syntax alias Remove alias members Rename aliasold aliasnew Config Command Syntax configKeywords activate config Edit config Save config Date Command Authority Admin Syntax dateKeywords MMDDhhmmCCYY Fallback Command AuthoritySyntax Examples Help Command Help command keywordCommand Keywords History Command UserHistory Image Command Authority Admin Syntax image cleanupKeywords cleanup Unpack file Lip Command Lip portnumberPortnumber Passwd Command AdminPasswd accountname Accountname Ps Command Examples The following is an example of the Ps commandAuthority User Syntax ps Displays current system process information Quit Command Authority UserCloses the Telnet session Syntax quit, exit, or logout Reset Command Authority Admin Syntax reset config factoryKeywords config Table A-2. Switch Configuration Defaults Table A-3. Port Configuration Defaults Table A-3. Port Configuration Defaults Table A-5. System Configuration Defaults Set Alarm Clear Command Clears the log list of alarmsSyntax set alarm clear Examples The following example clears the list of alarms Set Beacon Command Set beacon stateState Set Config Command Set configTable A-6. Set Config Port Parameters Port portnumber Use Arbff instead of idles on loop Table A-7. Set Config Switch Parameters Table A-8. Set Config Zoning Parameters With formatting and current values will follow Following is an example of the Set Config Switch command Mfstov Following is an example of the Set Config Zoning command Set Log Command Set logArchive Clear Level level Port portsSave Log Stop command StartStop Set Port Command Set Setup Command Set setupTable A-9. Snmp Configuration Settings Snmp System Table A-10. System Configuration Settings Contact Following is an example of the Set Setup System command Set Switch Command Set switch Show Command Keywords about Log option Perf optionTable A-11. Show Port Parameters LIP Alpd Alps Setup option Steering domainidTopology Users Following is an example of the Show Domains command Following is an example of the Show Fabric command Following is an example of the Show Setup Snmp command Following is an example of the Show Topology command NL 20000020372b05c9 NL 20000020372b095e NL 20000020372b0920 Following is an example of the Show Port command LIPF8F7 Following is an example of the Show Switch command Show Config Command Show configDisplays configuration parameters for the switch Displays zoning configuration parameters for the switch Following is an example of the Show Config Switch command Following is an example of the Show Config Zoning command Show Log Command Keywords component Following is an example of the Show Log Options command Following is an example of the Show Log command Show Perf Command Displays performance data for all portsSyntax show perf Keywords byte bytes/sec Show Setup Command Displays the current Snmp and system settingsShow setup Displays the current Snmp settings Following is an example of the Show Setup System command Shutdown Command Syntax shutdown Test Command Syntax test portnumber testtype Keywords portnumberTesttype Set port x state online Uptime Command Examples The following is an example of the Uptime commandAuthority User Syntax uptime User Command AccountsAdd Delete accountname Following is an example of the User Delete command Following is an example of the User List command Whoami Command Examples The following is an example of the Whoami commandAuthority User Syntax whoami Zone Command Syntax zone Members zone Remove zone membersRename zoneold zonenew Type zone zonetype Following is an example of the Zone Members command Following is an example of the Zone Zonesets command Zoneset Command Keywords active Remove zoneset zonelist Rename zonesetold zonesetnewZones zoneset Zoning Command EditOpens a Zoning Edit session Following is an example of the Zoning List command Configured Zoning Information Command Line Interface Zoning Command 59022-03 D BootP Class 2 ServiceClass 3 Service Fabric Management Switch Input Power LED Output Power LEDOver Temperature LED Power On Self Test Post Small Form Factor Small Form-Factor PluggableTarget Worldwide Name WWN SANbox2 Switch Management User’s Guide 59022-03 D Glossary-4 Index Index-2 59022-03 D 59022-03 D Index-3 Index-4 59022-03 D