Q-See Computer Hardware manual SuperDVR & H.264 Series Cards

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7.2.3 Dynamic Domain Name Services

You can access the DVR card through Internet Explorer from a static or dynamic IP address; however a dynamic address can change from time to time. How often depends on your service provider. When it changes you need to go to back to a website such as www.myipaddress.com from the computer with the DVR card to find out what the new IP address is. There are two solutions to this problem. One would be to get a static IP address from your service provider so that you do not have to be concerned with the address changing. Another solution would to use a dynamic domain name service to get a domain name that can be linked to your dynamic IP address. You can register on our support site: myq-see.com and create a domain name, then download the client software program and install it on the computer. This software will monitor your IP address, and when it changes it will link the domain name you created to whatever the current dynamic IP address is, so that you do not have to be concerned with the address changing and preventing you from accessing the DVR card. This service is provided free of charge to our customers.

7.2.4 To Access through Internet Explorer

Once you have setup the network settings on the DVR to match the settings of your router and forwarded the ports needed by the DVR (for remote access over the internet), you need to modify your browser controls. You need to allow Pop-ups. To do so go to the Internet Explorer tool bar and select the "tools" option (RED box in Fig 7.6), then select the "Pop up Blocker" option and select "Turn Off Pop-up Blocker” (BLUE arrows in Fig 7.6). You will also need to enable Active X controls. To do so go to the Internet Explorer tool bar and select the "tools" option, then "Internet Options"(GREEN arrow in Fig 7.6), In the windows that opens (Fig 7.7) Go to "Security" (RED box in Fig 7.7), then click the "Custom Level" button (GREEN box in Fig 7.7), then click on OK (BLUE arrow in Fig 7.7). This will open the page shown in Fig 7.8. On this page scroll down to the ActiveX Controls and Plug Ins and make sure they are all set to either prompt (RED arrows) or enabled (BLUE arrows).

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