Raymarine ST1000 Plus & ST2000 Plus manual Product support, Fault finding

3 Maintenance & Fault Finding

28 ST1000 Plus & ST2000 Plus Tiller Pilots - Owner’s Handbook

•Always report any EMC-related problems to your nearest Raymarine dealer. We use such information to improve our quality standards.

•In some installations, it may not be possible to prevent the equipment from being affected by external influences. In general this will not damage the equipment but it can lead to spurious resetting action, or momentarily may result in faulty operation.

3.2Product support

Raymarine products are supported by a worldwide network of distributors and Authorized Service Representatives.

Before you consider returning the autopilot, make sure that the power supply cable is sound and that all connections are tight and free from corrosion. If the connections are secure, refer to the following Fault Finding section.

If you cannot trace or rectify the fault, contact either your national distributor, service representative, or the Raymarine Technical Services Call Center. Refer to the back cover or the Worldwide Distributor List for contact details.

Always quote the product serial number (this number is printed on the underside of the tiller pilot).

3.3 Fault finding

All Raymarine products are designed to provide many years of trouble-free operation. We also put them through comprehensive testing and quality assurance procedures before shipping.

In the unlikely event that a fault does occur with your autopilot, use the following table to help identify the problem and provide a solution. If you cannot resolve the problem yourself, contact either your national distributor, service representative, or the Raymarine Technical Services Call Center.