Limited Warranty and Limitation of Liability
Limited Warranty |
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Revolabs warrants to the end user (“Customer”) | Product returned to Revolabs must have a valid RMA # |
that this product will be free from significant defects in | clearly marked on the outside of the shipping container |
workmanship and materials, under normal use and | and the serial number and model of the returned product |
service, for one year from the date of purchase from | must match the RMA. Products returned without a RMA |
Revolabs or its authorized reseller provided the customer | number will be returned to the customer. The product |
provides proof of purchase that demonstrates that the | must contain all of the original accessories and be |
product is still within the warranty period and contacts | properly packaged. Products returned to Revolabs must |
Revolabs customer service, regarding warranty claims, | be sent prepaid, and it is recommended that they be |
within the warranty period. Revolabs’s sole obligation | insured or sent by a method that provides for tracking of |
under this express warranty shall be, at Revolabs’s | the package. Responsibility for loss or damage does not |
option and expense, to repair the defective product or | transfer to Revolabs until the returned item is received by |
part, deliver to Customer an equivalent product or part to | Revolabs. The repaired or replaced item will be shipped |
replace the defective item, or if neither of the two | to Customer, via standard economy shipping methods |
foregoing options is reasonably available, Revolabs may, | and at Revolabs’s expense, not later than thirty (30) days |
in its sole discretion, refund to Customer the purchase | after Revolabs receives the defective product, and |
price paid for the defective product upon Customer’s | Revolabs will retain risk of loss or damage until the item |
return of the defective product. All products that are | is delivered to Customer. Any customer request for |
replaced will become the property of Revolabs. | expedited shipping will be considered on a |
Replacement products or parts may be new or | basis and will be at the sole expense of the customer. |
reconditioned. Revolabs warrants any replaced or | Any product found to be not covered under the terms of |
repaired product or part for ninety (90) days from | this warranty, per the exclusions listed below, will be |
shipment, or the remainder of the initial warranty period, | treated as an |
whichever is longer. Products returned to Revolabs must | the customer according to the Revolabs Product Repair |
be issued a valid Return Material Authorization (“RMA”) | Policy. The sole exceptions to the terms of this warranty |
number. To request an RMA, contact Revolabs Customer | are those listed as part of the Revolabs DOA |
Service. Prior to receiving an RMA, the product must be | Replacement Policy. |
first troubleshot and determined to be defective by a |
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Revolabs Technical Support Technician. |
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Exclusions and Remedies |
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Revolabs will not be liable under this limited warranty if its testing and examination disclose that the alleged defect or malfunction in the product does not exist or results from:
►Failure to follow Revolabs’s installation, operation, or maintenance instructions; ►Product modification or alteration, including but not limited to modification or removal of the serial number.
►Use of common carrier communication services accessed through the product;
►Failure of Consumable Components and Accessories including but not limited to batteries and cables.
►Abuse, misuse, negligent acts or omissions of Customer and persons under Customer’s control; or
►Acts of third parties or products, acts of God, accident, fire, lightning, power surges, outages, or other hazards, or any other cause outside of Revolabs’s reasonable control.
WARRANTY EXCLUSION. IF A REVOLABS PRODUCT DOES NOT OPERATE AS
WARRANTED ABOVE, CUSTOMER’S SOLE REMEDY FOR BREACH OF THAT WARRANTY SHALL BE REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICES PAID, AT REVOLABS’S OPTION. TO THE FULL EXTENT ALLOWED BY LAW, THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES, TERMS OR CONDITIONS, EXPRESS OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES, TERMS OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY QUALITY, CORRESPONDENCE WITH DESCRIPTION, AND NON- INFRINGEMENT, ALL OF WHICH ARE EXPRESSLY DISCLAIMED. REVOLABS NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE OR USE OF ITS PRODUCTS.
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