Appendices

G. Troubleshooting

Refer to the symptoms and measures listed below before sending the camera for repairs. If the problem persists, contact your nearest Ricoh Service Center.

Power Supply

Symptom

 

Cause

Measure

Page

 

 

 

 

 

 

The power

does

not

Batteries are not loaded. Or they are exhausted.

Load the batteries correctly. Recharge or use the AC

P.10

come on.

 

 

 

Adapter.

P.11

 

 

 

 

 

P.12

 

 

 

 

 

 

 

 

 

The AC Adapter is not connected correctly.

Reconnect it properly.

P.12

 

 

 

 

 

 

 

 

 

Because the camera overheated the power was auto-

Wait until the temperature of the camera returns to

-

 

 

 

matically turned off.

normal. Do not attempt to cool the camera suddenly.

 

 

 

 

 

 

 

The power

cuts

out

The camera was left unattended and unused, so Auto

Turn the power back on.

P.14

during use.

 

 

Power-Off shut it off.

 

P.116

 

 

 

 

 

 

 

 

 

Batteries are running low.

If you are using alkaline batteries, replace them. If you

P.10

 

 

 

 

are using a rechargeable battery, recharge it or use

P.11

 

 

 

 

the AC Adapter.

P.12

 

 

 

 

 

 

The power

does

not

Camera malfunction.

Reload batteries.

P.10

go off.

 

 

 

If using the AC Adapter, reconnect it.

P.11

 

 

 

 

 

P.12

 

 

 

 

 

Cannot recharge

the

Battery life.

Replace the batteries with a new set.

P.11

batteries.

 

 

 

 

 

 

 

 

 

 

Batteries run out

 

They are being used in extreme high or low tempera-

-

-

quickly.

 

 

tures.

 

 

 

 

 

 

 

 

 

 

 

Many shots are being taken in dark places inside,

-

-

 

 

 

requiring flash.

 

 

 

 

 

 

 

 

Shooting

Symptom

Cause

Measure

Page

 

 

 

 

Even if I press the but-

Batteries are not loaded. Or they are exhausted.

If using alkaline batteries, replace the batteries with a

P.10

ton, the camera does

 

new set. If using rechargeable batteries, recharge or

P.11

not shoot.

 

use the AC Adapter.

P.12

 

 

 

 

 

The power is not on. Or the camera is not in Shooting

Turn the power on and turn the Mode Dial to Shooting

P.14

 

Mode.

Mode.

P.8

 

 

 

 

 

The shutter button is not pressed all the way.

Press the shutter button all the way.

P.34

 

 

 

 

 

The Memory Card is not formatted.

Format the card.

P.114

 

 

 

 

 

The Memory Card does not have any free space.

Load a new card, or delete unwanted files.

P.16

 

 

 

P.100

 

 

 

 

 

End of Memory Card life.

Load a new Memory Card.

P.16

 

 

 

 

 

The flash is recharging.

Wait until the flash lamp stops blinking.

P.49

 

 

 

 

 

The SD Memory Card is "locked".

Release the "Lock (write-protection)".

P.16

 

 

 

 

 

The SD Memory Card's contact surfaces are dirty.

Wipe off with a soft, dry cloth.

-

 

 

 

 

I cannot check shot

The image confirmation time is too short.

Lengthen the image confirmation time.

P.119

images.

 

 

 

 

 

 

 

177

Page 177
Image 177
Ricoh CAPLIOG4, CAPLIO G4 WIDE operation manual Troubleshooting, Power Supply, Shooting, Symptom Cause Measure