Appendices

Measure 6

Your computer may not recognize the camera correctly.

Follow the steps below.

For Windows 98/98SE/Me

Step 1 First, follow the steps below.

1.Load the Caplio CD-ROM into your computer.

2.Connect your camera via the USB cable to your computer.

3.Click the [Start] button on the Windows taskbar to display the [Start] menu.

4.On the [Start] menu, point to [Settings], and then click [Control Panel].

5.On the Control Panel displayed, double-click the [System] icon.

6.On the [System Properties] screen displayed, double-click the [Device Manager] tab.

7.On the [Device Manager] tab page displayed, click [+] on the left side of [Other Devices].

8.Check if there is [Caplio G4] below it. If there is, click [Caplio G4], and then click the [Delete] button at the bottom of the [Device Manager] tab. The entry [Caplio G4] is deleted.

9.Click [OK] to close the [System Properties] screen.

10.When the display returns to the Control Panel, double-click the [Add/Remove] icon.

11.On the [Add/Remove Applications Properties] screen displayed, select [Caplio Software], and then click the [Add/ Remove] button. This uninstalls the Caplio Software.

12.Click [OK] to close the [Add/Remove Applications Properties] screen.

13.Click the [x] (Close) button to close the Control Panel.

14.Turn off your camera and computer.

15.Turn your computer back on and reinstall the software from the CD-ROM. *At this time, do not connect your camera.

16.Connect your camera via the USB cable to your computer. When the computer recognizes the camera, the [New Hardware] screen launches and your camera is registered by the computer.

Step 2 If your computer still does not recognize the camera, follow the steps below.

1.Load the Caplio CD-ROM into your computer.

2.Connect your camera via the USB cable to your computer.

3.Click the [Start] button on the Windows taskbar to display the [Start] menu.

4.On the [Start] menu, point to [Settings], and then click [Control Panel].

5.On the Control Panel displayed, double-click the [System] icon.

6.On the [System Properties] screen displayed, double-click the [Device Manager] tab.

7.On the [Device Manager] tab page displayed, click the [+] on the left side of [Port COM/LPT] to open.

8.Check whether or not there is an unknown device symbol (!) indicated for [Ricoh Camera Port]. If there is, select it, and then click the [Delete] button at the bottom of the [Device Manager] tab to delete it.

9.Click [+] on the left side of [Universal Serial Controller] to open.

10.Check whether or not there is an unknown device symbol (!) indicated for [RICOH USB Virtual COM] below it. If there is, select it, and then click the [Delete] button at the bottom of the [Device Manager] tab to delete it.

11.Click [OK] to close the [System Properties] screen.

12.When the display returns to the Control Panel, double-click the [Add/Remove Applications] icon.

13.On the [Add/Remove Applications Properties] screen displayed, select [Caplio Software], and then click the [Add/ Remove] button. This uninstalls the Caplio Software. Check whether the batteries have worn out. If worn out, replace them with new ones.

14.Click [OK] to close the [Add/Remove Applications Properties] screen.

15.Click the [x] (Close) button to close the Control Panel.

16.Turn off your camera and computer.

17.Turn your computer back on and reinstall the software from the CD-ROM. *At this time, do not connect your camera.

18.Connect your camera via the USB cable to your computer. When the computer recognizes the camera, the [New Hardware] screen launches and your camera is registered by the computer.

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Ricoh CAPLIOG4, CAPLIO G4 WIDE operation manual First, follow the steps below