Before contacting a service center

Symptom

Causes

Remedy

 

 

 

 

 

Color of image

 

 

 

different to original

- White balance setting is incorrect.

- Select appropriate White balance.

 

scene

 

 

 

 

 

 

 

Images are too bright

- Exposure is excessive.

- Reset exposure compensation.

 

 

 

 

 

 

- The external monitor has not been

- Check the connection cables.

 

 

connected properly with the

 

 

No image on external

camera.

 

 

- There are incorrect files in the

- Insert a memory card that have

 

monitor

 

memory card.

correct files.

 

 

 

 

- There are no images in the

- Take pictures.

 

 

memory.

 

 

 

 

 

 

 

- Cable connection is incorrect.

- Check the connection.

 

 

- The camera is off.

- Turn the camera on.

 

 

- There are no batteries, the

- Insert new batteries or check the

 

When using

batteries are exhausted or the AC

adapter connection.

 

adapter is not connected.

 

 

the PC’s explorer,

 

 

- The operating system is not

- Install Windows 98, 98SE, 2000,

 

‘Removable Disk’

 

Windows 98, 98SE, 2000, ME,

ME, XP/ Mac OS 9.0~10.2 to PC

 

file does not show

 

XP/ Mac OS 9.0~10.2.

that supports USB.

 

 

 

 

Alternatively the PC does not

 

SETUP

 

support USB.

 

 

 

 

 

- USB driver is not installed.

- Install "USB Storage Driver" .

 

 

 

 

 

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Samsung 420 manual Exposure is excessive Reset exposure compensation, Check the connection cables Connected properly with