Samsung NV75J5170BS/OL manual Information codes, Code Meaning Action

Information codes

If the oven fails to operate, you may see an information code on the display. Check the table below and try the suggestions.

Code		Meaning	Action
C-d1	Door lock malfunctions
C-20			Turn off the oven and then restart.
	Sensor malfunctions
C-21
			If the problem continues, turn off
C-22			all power for 30 seconds or more
			and then reconnect. If the problem
	Only occurs during EEPROM Read/
C-F1			is not fixed, please contact a service
	Write
			centre.
C-F0	If there is no communication
	between the main PCB and sub PCB
			Turn off the oven and then restart.
	Occurs when a communication		If the problem continues, turn off
			all power for 30 seconds or more
C-F2	problem is maintained between the
			and then reconnect. If the problem
	Touch IC <-> Main or Sub micom
			is not fixed, please contact a service
			centre.
			Clean the buttons and make sure
	Button problem		there is no water on/around them.
C-d0	Occurs when a button is pressed and		Turn off the oven and try again. If
	held for a period of time.		the problem continues, contact a
			local Samsung service centre.
	Safety shutoff
	Oven has continued operating at
	a set temperature for an extended		This is not system failure. Turn off
S-01	time.		the oven and remove food. Thenm
	•	Under 105 °C - 16 hours	try again normally.
	•	From 105 °C to 240 °C - 8 hours
	•	From 245 °C to Max - 4 hours

Troubleshooting

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NV75J5170BS_OL_DG68-00617E-01_EN.indd 63

2015-06-04 �� 11:03:27