
Troubleshooting
Troubleshooting
Information codes
If the oven fails to operate, you may see an information code on the display. Check the table below and try the suggestions.
Code | Meaning | Action | |
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Door lock malfunctions |
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| Turn off the oven and then restart. | ||
| Sensor malfunctions | ||
If the problem continues, turn off | |||
| all power for 30 seconds or more | ||
|
| and then reconnect. If the problem | |
| Only occurs during EEPROM Read/ | ||
is not fixed, please contact a service | |||
Write | |||
| centre. | ||
|
| ||
If there is no communication | |||
| |||
between the main PCB and sub PCB |
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| ||
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| |
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| Turn off the oven and then restart. | |
| Occurs when a communication | If the problem continues, turn off | |
| all power for 30 seconds or more | ||
problem is maintained between the | |||
and then reconnect. If the problem | |||
| Touch IC | ||
| is not fixed, please contact a service | ||
|
| ||
|
| centre. | |
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| |
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| Clean the buttons and make sure | |
| Button problem | there is no water on/around them. | |
Occurs when a button is pressed and | Turn off the oven and try again. If | ||
| held for a period of time. | the problem continues, contact a | |
|
| local Samsung service centre. | |
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| |
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| The divider must not be removed | |
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| during cooking in Dual cook mode. | |
| If the divider is removed during | Turn off the oven and then restart. | |
cooking in Dual cook mode. | If the problem continues, turn off all | ||
If the divider is inserted during | power for 30 seconds or more and | ||
| |||
| cooking in Single cook mode. | then reconnect. | |
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| If the problem is not fixed, please | |
|
| contact a service centre. | |
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74 English
11:49:54