Samsung NV75J5540RS/EE manual Troubleshooting, Checkpoints, Problem Cause Action

Troubleshooting

Checkpoints

If you encounter a problem with the oven, first check the table below and try the suggestions. If the problem continues, contact a local Samsung service centre.

Problem		Cause		Action
The buttons cannot be	•	If there is foreign matter	•	Remove the foreign matter
pressed properly.		caught between the buttons		and try again.
	•	Touch model: if there is	•	Remove the moisture and
		moisture on the exterior		try again.
	•	If the lock function is set	•	Check whether the lock
				function is set.
The time is not	•	If there is no power supplied	•	Check whether there is
displayed.				power supplied.
The oven does not work.	•	If there is no power supplied	•	Check whether there is
				power supplied.
The oven stops while in	•	If it is unplugged from the	•	Reconnect the power.
operation.		power socket
The power turns off	•	If continuous cooking takes	•	After cooking for a long
during operation.		a long time		time, let the oven cool.
	•	If the cooling fan does not	•	Listen for the sound of the
		work		cooling fan.
	•	If the oven is installed	•	Keep the gaps specified
		in a place without good		in the product installation
		ventilation		guide.
	•	When using several power	•	Use a single plug.
		plugs in the same socket
There is no power to the	•	If there is no power supplied	•	Check whether there is
oven.				power supplied.
The oven exterior is too	•	If the oven is installed	•	Keep the gaps specified
hot during operation.		in a place without good		in the product installation
		ventilation		guide.
The door cannot be	•	If there is food residue	•	Clean the oven well and
opened properly.		stuck between the door and		then open the door again.
		product interior

Troubleshooting

English  71

NV75J5540RS_EE_DG68-00616D-01_EN.indd 71

2015-05-22 �� 11:49:54