Samsung SF-5100 manual Fixing problems, Symptom Cause and Solution

07-Troubleshooting 2000/04/03 3:03 PM Page 9

Fixing problems

Your problem may be listed on page 6.5 in the ‘LCD error messages’ section. Below are the other problems you can solve by yourself. If not, call for service.

Symptom

Cause and Solution

The machine is not working,	• Unplug the power cord and plug it in again.
there is no display and the	• Check that your socket is active.
buttons are not working.
No dial tone.	• Check that the phone line is connected properly.
	• Check that the phone socket in the wall by plugging in
	another phone.
The numbers stored in the	• Make sure that the numbers are stored in the memory
memory do not dial correctly.	correctly.
	• Print a phonebook list. See page 5.1.
The document does not feed	• Make sure that the document is not wrinkled and you
into the machine.	are putting it in correctly. Check the document is the
	right size, not too thick or thin.
	• Make sure that the cover is firmly closed.
You cannot receive faxes	• The FAX or AUTO mode should be selected.
automatically.	• Is there paper in the machine?
	• Check if the display shows ‘MEMORY FULL.’
The machine cannot receive	• Did you hang up the handset before you pressed
faxes manually.	Start/Enter?
The machine will not send	• Make sure that the document is loaded face down.
anything.	• ‘TX’ should show up on the display.
	• You may have hung up the handset (if you lift it up)
	before you pressed Start/Enter.
	• Check the other machine you are sending to, to see if
	it can receive your fax.

Troubleshooting 6.7