Samsung SF-560 manual Copying Problems, Faxing Problems

Copying Problems

Condition	Suggested solutions
Copies are too light or too dark.	Use the Darkness button to darken or lighten the
	background of the copies.
Smears, lines, marks or spots	• If defects are on the original document, press the Darkness
appears on copies.	button to lighten the background of your copies.
	• If no defects are on the original document, clean the scan
	unit. See page 5.4.
Copy image is skewed.	• Ensure that the original document is positioned correctly in
	the ADF (Automatic Document Feeder).
	• Check that the copy paper is loaded correctly.
Blank copies print out.	Ensure that the original document is face down in the ADF.
Image rubs off the copy easily.	• Replace the paper in the paper tray with paper from a new
	package.
	• In high humidity areas, do not leave paper in the machine for
	the extended periods of time.
Frequent copy paper jams	• Fan the stack of paper, then turn it over in the paper tray.
occurs.	Replace the paper in the tray with a fresh supply. Check/
	adjust the paper guides, if necessary.
	• Ensure that the paper is the proper paper weight. 75g/m2
	(20 lb) bond paper is recommended.
	• Check for copy paper or pieces of copy paper remaining in
	the machine after a paper jam has been cleared.
Fewer copies from the toner	• Your original documents may contain pictures, solids or
cartridge than expected prints	heavy lines. For example, they may be forms, newsletters,
out.	books or other documents that use more toner.
	• The machine may be turned frequently on and off.

Faxing Problems

Condition	Suggested solutions	6
The machine is not working,	• Unplug the power cord and plug it in again.
there is no display and the
	• Ensure that there is power to the electrical receptacle.
buttons are not working.
No dial tone sounds.	• Check that the phone line is connected properly.
	• Check that the phone socket in the wall is working by plugging
	in another phone.
The numbers stored in the	Make sure that the numbers are stored in the memory
memory do not dial	correctly. Print a Phonebook list, referring to page 2.15.
correctly.
The document does not feed	• Make sure that the document is not wrinkled and you are
into the machine.	putting it in correctly. Check that the document is the right size,
	not too thick or thin.
	• Make sure that the control panel is firmly closed.

TROUBLESHOOTING 6.9