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Display | Meaning | Suggested solutions | |
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[Comm. Error] | The machine has a | Ask the sender to try again. | |
| communication problem. |
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CRU Fuse Error | The machine has a problem | Please contact a service | |
| with recognizing the new toner | representative. | |
| cartridge. |
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Document Jam | The loaded document has | Clear the document jam. See | |
| jammed in the ADF (Automatic | page 6.2. | |
| Document Feeder). |
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[Door Open] | The front or rear cover is not | Close the cover until it locks into place. | |
| securely latched. |
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Group Not Available | You have tried to select a | Just use a | |
| group location number where | number or dial a number manually | |
| only a single location number | using the number keypad. | |
| can be used, such as when |
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| adding locations for a |
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| broadcasting operation. |
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[Incompatible] | The remote machine does not | Reconfirm the remote machine’s | |
| have the requested feature, | features. | |
| such as a delayed |
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| transmission. |
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| It also occurs if the remote |
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| machine does not have enough |
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| memory space to complete the |
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| operation you are attempting. |
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[Jam 1] or | The toner cartridge is not | Install the toner cartridge. See | |
[No Cartridge] | installed. | page 1.8. | |
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Line Busy | The remote person did not | Try again after a few minutes. | |
| answer or the line is already |
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| engaged. |
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[Line Error] | Your machine cannot connect | Try again. If the problem persists, wait | |
| with the remote machine or | an hour or so for the line to clear and | |
| has lost contact because of a | try again. | |
| problem with the phone line. | Or, turn the ECM on. See page 4.6. | |
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Load Document | You have attempted to set up a | Load a document and try again. | |
| copy or fax operation with no |
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| document loaded. |
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[Low Heat Error] | There is a problem in the fuser | Unplug the power cord and plug it back | |
| unit. | in. If the problem persists, please | |
Open Heat Error | |||
| contact a service representative. | ||
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[Over Heat] |
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[LSU Error] | A problem has occurred in the | Unplug the power cord and plug it | |
| LSU (Laser Scanning Unit). | back in. If the problem persists, | |
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| please call for service. | |
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Memory Full | The memory is full. | Delete unnecessary documents, | |
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| retransmit after more memory | |
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| becomes available or split the | |
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| transmission into more than one | |
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| operation. | |
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6.6TROUBLESHOOTING