Problem

Action

5. Click the ellipsis button (…) in the right corner.

6. Click [Add].

7.Find the installation folder of the SAMS Basic database and select the [SAMSUNG_ ACS_xxxxx.bak] file, and click [OK].

8.In the next page, also click [OK].

 

9.

Check the [Restore] option and click [OK].

I encountered an error while

1.

On your desktop, Select Start > Run to launch the registry editor (regedit).

Installing MSXML6 on

2.

Move to HKEY_CLASSES_ROOT > Installer > Products.

Windows XP SP3.

3.

Check the ProductName item if it contains a key including “MSXML6MSXML6”.

 

 

Delete the key if any. (if you can’t find such key, move to the next step.)

TROUBLESHOOTING

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