Samsung VP-MS11, VP-MS15 manual 148

Models: VP-MS15 VP-MS11

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ENGLISH

Troubleshooting : Self-Diagnosis Display

Symptom

Possible Causes

Measure

Images on the LCD monitor appear dark.

Ambient light is too bright.

Adjust the LCD brightness, page 41.

 

Ambient temperature is too low.

Low temperature may produce a dark LCD screen. It is normal,

 

 

not a malfunction.

Play, rewind, and fast forward do not work.

Photo Mode is selected.

Select Movie Mode and press the [Shortcut 1] button.

Mini SD card cannot play back (Photo Mode)

Movie Mode is selected.

Select Photo Mode and press the [Shortcut 1] button.

No picture is taken when [Record / Stop]

Not enough free memory space.

Empty the mini SD card to make free memory space.

button is fully pressed.

Mini SD card was formatted using another device.

Format the mini SD card.

Built-in flash will not go off

Flash mode is set to Off

Select different flash mode, page 71.

 

Movie Mode is selected.

Flash will not work in Movie Mode.

Cannot record a movie

Photo Mode is selected.

Select Movie Mode.

LCD monitor turns off automatically.

To save power consumption, the LCD monitor and

Pressing any button will turn the Miniket Photo back on.

 

the Miniket photo goes down if there is no button

Pressing the button once again will operate its original function.

 

operation for a certain period of time (depending on

 

 

the operation mode), which is not a malfunction.

 

Maximum recording time and photo capacity

Recording / lighting conditions may affect the size

It is normal, not a malfunction.

is different than the specifications.

of the recordings.

 

Audio and Video does not play back.

Damaged data file.

Static electricity and strong magnetic fields may damage the

 

 

data stored in the mini SD card. Be careful with handling the

 

 

mini SD card. Damaged data cannot be recovered.

No audio plays when viewing photos.

Photo viewing does not support audio.

It is normal, not a malfunction.

Movie plays with mosaic and / or block-

Subject is moving fast.

It is normal. It is not malfunction. When you play back the movie

shaped noise.

By the nature of MPEG4 playback.

on a PC, it plays back properly.

Data copied from a PC will not play.

Data file does not comply with the supported file

Non-supported file formats will not play. It is normal, not a

 

format.

malfunction.

MPEG4 movie taken will not play on a PC

Required driver / application software are not

Install the required driver / application software, including the

 

properly installed.

CODEC from the provided CD, page 137.

Music files will not play on the Miniket Photo

Data file does not comply with a supported file

The encoding format of the music file may not comply with a

 

format.

supported file format. Check the music file.

Audio / Video will not play when connected to

Cable connection was done improperly.

Check the cable connections, page 140.

a TV / VCR.

The <Source> of the TV is set improperly.

Set the <source> to external input on the TV.

 

 

Set the mode to Movie play by pressing the [Shortcut1] button,

 

 

page 140.

OSD will not appear on the TV monitor.

Mode is set to Recording mode.

Set the mode to Movie Play, page 139.

 

TV set may not support on screen text display

It is normal, not a malfunction.

 

depending on manufacturer.

 

Image looks blurry.

Focus is not set properly and the image looks

Check the lens is clean and no fingerprints or other foreign

 

blurry.

substances are contaminating the surface.

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Page 148
Image 148
Samsung VP-MS11, VP-MS15 manual 148