Problem | Cause and solution | Page | |
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| If scanning is not possible, shut down your computer, |
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| turn off the machine's power switch, and unplug the |
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| machine's power cord. Next, start your computer, | – | |
| restore power to the machine, and try scanning again. | ||
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| If scanning is still not possible, check the following |
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| items. |
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| Your application is not TWAIN/WIA compliant. |
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| → If your application is not TWAIN/WIA compliant, | – | |
| scanning will not be possible. Make sure your | ||
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Unable to scan the | application is TWAIN/WIA compliant. |
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image. | You have not selected the scanner driver of the |
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| machine in your application. | – | |
| → Make sure that the machine's scanner driver is | ||
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| selected in your |
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| You have not specified all scanning preferences |
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| appropriately. |
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| → Scanning a large area at high resolution results in a | – | |
| large amount of data and extended scanning times. | ||
| The scanning preferences should be set appropriately |
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| for type of original to be scanned, i.e., Text, Text/ |
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| Graphics, Photograph. |
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| Your computer does not meet the system requirements |
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Scanner transfer | for the USB 2.0 interface | 15, 67 | |
→ See "HARDWARE AND SOFTWARE | |||
speed is slow. | |||
REQUIREMENTS" to configure your system as |
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| required for USB 2.0, and check if |
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