PRINTING AND SCANNING PROBLEMS
In addition to this section, troubleshooting information can also be found in the README files for each of the software programs. To view a README file, see "INSTALLING THE SOFTWARE" (p.16).
Problem |
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| The machine is not correctly connected with your |
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| computer. | 18 |
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| → | Check both ends of the USB cable and make sure you |
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| have a solid connection. Try a known good cable. |
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| Copy job is performed. | – |
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| → | Wait until the copy job is complete. |
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| Your machine is not selected correctly in the current |
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| application for the print job. |
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| → When choosing "Print" from the "File" menu located in | – |
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| applications, be sure you have selected "SHARP AL- |
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| xxxx" (where xxxx is the model name of your machine) |
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| printer displayed in the "Print" dialog box. |
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| The printer driver has not been installed properly. |
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| → Follow these steps to check and see if the printer driver |
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| is installed. |
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| 1 Click the "Start" button, click "Control Panel", and |
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The machine does |
| then click "Printer". |
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not print. |
| In Windows 7, click the "Start" button and click |
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| "Devices and printers". | 81 |
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| In Windows XP, click the "start" button, and then |
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| click "Printer and Faxes". |
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| In Windows 2000, click the "Start" button, select |
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| "Settings" and then click "Printers". |
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| 2 If the "SHARP |
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| but you still cannot print, the printer driver may not |
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| have been installed correctly. In this case, delete |
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| the software and then reinstall it. |
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| The tray size settings are not the same on the machine |
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| and in the printer driver. |
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| → Make sure that the same tray paper size is set on the | 10, 22 |
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| machine and in the printer driver. To change the tray's |
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| paper size setting on the machine, see "LOADING THE |
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| PAPER TRAY" or see "CONFIGURING THE PRINTER |
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| DRIVER" to change it in the printer driver. |
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| The specified size of paper has not been loaded. | 10 |
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| → | Load the specified size of paper in the paper tray. |
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A Notice Page | A print job containing more data than can be held in |
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the print memory is sent to the machine. |
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→ Disable the ROPM function on the "Configuration" tab |
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printed, but the |
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| of the printer driver setup screen. If you need to use the | 66 | ||
print data has not |
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| ROPM function, divide the pages of the print data into |
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been printed |
| two or more print jobs. |
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completely. | → The memory allocated to the printer function can be |
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| changed in the user program "Memory for printer". |
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