Sharp AL2041, AL2021 manual Printing And Scanning Problems

PRINTING AND SCANNING PROBLEMS

In addition to this section, troubleshooting information can also be found in the README files for each of the software programs. To view a README file, see "INSTALLING THE SOFTWARE" (p.16).

Problem		Cause and solution	Page
	The machine is not correctly connected with your
	computer.		18
	→	Check both ends of the USB cable and make sure you
		have a solid connection. Try a known good cable.
	Copy job is performed.		–
	→	Wait until the copy job is complete.
	Your machine is not selected correctly in the current
	application for the print job.
	→ When choosing "Print" from the "File" menu located in		–
		applications, be sure you have selected "SHARP AL-
		xxxx" (where xxxx is the model name of your machine)
		printer displayed in the "Print" dialog box.
	The printer driver has not been installed properly.
	→ Follow these steps to check and see if the printer driver
		is installed.
		1 Click the "Start" button, click "Control Panel", and
The machine does		then click "Printer".
not print.		In Windows 7, click the "Start" button and click
		"Devices and printers".	81
		In Windows XP, click the "start" button, and then
		click "Printer and Faxes".
		In Windows 2000, click the "Start" button, select
		"Settings" and then click "Printers".
		2 If the "SHARP AL-xxxx" printer driver icon is shown
		but you still cannot print, the printer driver may not
		have been installed correctly. In this case, delete
		the software and then reinstall it.
	The tray size settings are not the same on the machine
	and in the printer driver.
	→ Make sure that the same tray paper size is set on the		10, 22
		machine and in the printer driver. To change the tray's
		paper size setting on the machine, see "LOADING THE
		PAPER TRAY" or see "CONFIGURING THE PRINTER
		DRIVER" to change it in the printer driver.
	The specified size of paper has not been loaded.		10
	→	Load the specified size of paper in the paper tray.
A Notice Page	A print job containing more data than can be held in
	the print memory is sent to the machine.
(NP-001) has been				9
	→ Disable the ROPM function on the "Configuration" tab
printed, but the
		of the printer driver setup screen. If you need to use the	66
print data has not
		ROPM function, divide the pages of the print data into
been printed		two or more print jobs.
completely.	→ The memory allocated to the printer function can be
		changed in the user program "Memory for printer".

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