9. Troubleshooting

Problems and Solutions

Line error

Problem

 

Solution

 

 

LINE ERROR appears in

Try the transaction again. If the error persists, check

the display, and/or a

the following:

transaction report is

 

 

printed out with COM. E-

•

Check the hookup. The cord from the TEL. LINE

and a number from 0 to 31

 

jack to the wall jack should be no longer than six

in the NOTE column.

 

feet.

 

•

Make sure there are no modem devices sharing the

 

 

same telephone line.

 

•

Check with the other party to make sure their fax

 

 

machine is functioning properly.

 

•

Have your telephone line checked for line noise.

 

•

Try connecting the fax machine to a different

 

 

telephone line.

 

•

If the problem still occurs, your fax machine may

 

 

need service.

 

 

 

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