Problems and Solutions

Dialing and transmission problems

 

 

 

 

Problem

 

Solution

 

 

 

 

 

Dialing is not possible.

•

Make sure the power cord is properly plugged into

 

 

 

a power outlet.

 

 

•

Make sure that the telephone line is properly

 

 

 

connected to both the TEL. LINE jack and the wall

 

 

 

jack.

 

 

•

Make sure that the fax machine is set to the correct

 

 

 

dialing mode for your telephone line. See Option

 

 

 

Setting 22 in Chapter 6.

 

 

 

 

 

The power is on, but no

•

Make sure that the receiving machine has paper.

 

transmission takes place.

 

 

 

 

•

Make sure that the telephone line cord is plugged

 

 

 

into the TEL. LINE jack, and not the TEL. SET jack.

 

 

•

If the receiving machine is in manual mode with no

 

 

 

attendant, reception will not be possible.

 

 

•

If the receiving machine is not a Sharp model,

 

 

 

make sure it is G3 compatible.

 

 

•

Check the display for error messages.

 

 

•

Press the SPEAKER key and check for a dial tone.

 

 

 

 

 

Nothing is printed at the

•

Make sure that the document for transmission is

 

receiving end.

 

placed face down in the feeder.

 

 

 

 

 

A distorted image is

•

If ECM mode (Option Setting 9) is turned off, noise

 

received at the other end.

 

on the telephone line may cause distortion. Try

 

 

 

sending the document again.

 

 

•

Make a copy of the document on your fax machine.

 

 

 

If the copy is also distorted, your fax machine may

 

 

 

need service.

 

 

 

 

 

9. Trouble- shooting

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