Troubleshooting | Sharp MX-5001N, MX-4100N, MX-5000N, MX-4101N

Troubleshooting

This sections contains answers to frequently asked questions and explains how to remove paper misfeeds.

X FREQUENTLY ASKED QUESTIONS . . . . . . . . . . . . . . 110 X REMOVING MISFEEDS . . . . . . . . . . . . . . . . . . . . . . . . . 114

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Sharp MX-5001N, MX-4100N, MX-5000N, MX-4101N quick start Troubleshooting, Frequently Asked Questions X Removing Misfeeds

Contents

Quick Start Guide Printed manuals Operation Guide Convenient methods for using the Operation Guide Press the System Settings key Select the all custom setting list in the touch panelChecking the IP Address Downloading the Operation Guide Accessing the WEB Server in the MachineAccess the Web server in the machine to open the Web pages Opening the Web pages Table of Contents Faxing Document filing Before using the machine Part Names and Functions Keyboard Main power switchUSB connector type a Document glass Operation Panel Image send indicatorsTouch panel JOB Status key Print mode indicators System Settings key Numeric keys Main power indicatorPower key Power Save key System display Using the Touch PanelMode select keys Using general keys Display selection key Maintenance InformationChecking the status of the machine Job Status display User Authentication User authentication methodsLogging out Home Screen Image Check Function Preview Convenient uses of image checkExample The image check screen for a received fax Place the originals face up with the edges aligned evenly Using the automatic document feederUsing the document glass Placing Originals Bypass tray and tray Changing Paper in a TrayNames of the trays Trays 1 to Loading paper in a tray Touch the Tray Settings key Touch the Change key in Tray Changing the tray settingsConfigure the tray settings in the touch panel Touch the Paper Tray Settings key Example Loading an envelope Loading paper in other trays Large capacity tray Zoom X Interrupting a Copy RUN Interrupt Copy Copying Base Screen of Copy Mode Sided original Making CopiesTouch the Copy key Place the originals Sided Copying Automatic Document Feeder Select settings in the touch panel Copying on Special Paper Bypass Copy Touch the Heavy Paper 1 key or Heavy Paper 2 keyOriginal Selecting a tray Making Colour Copies Colour Mode Set the number of copies and press the Colour Start keyOriginal Copy Light original Selecting the Exposure and Image Type A4 A3 Press the Colour Start key or the Black & White Start key Set the number of copies Original Ratio-specified copy ENLARGEMENT/REDUCTION Preset Ratios / ZoomTouch the Copy Ratio key Touch the key Touch the 50% key Set the copy ratio to 55% with the key Set the number of copies Start key Interrupting a Copy RUN Interrupt CopyTouch the Interrupt key while the machine is printing Set the number of copies and then press Press the #/P key Using a job programStoring Copy Operations Job Programs Storing a job program Touch the key of the desired job program Deleting a job program 1st screen Colour adjustments menu screenSpecial Modes Special modes Touch the Special Modes key Touch the Margin Shift key Selecting a Special Mode Copying each facing page of a bound document Dual Page Copy Convenient Copy FunctionsAdding margins Margin Shift Erasing peripheral shadows Erase Sets Using a different paper type for covers Covers/Inserts Reverse side of a card onto one sheet Copying multiple pages onto one sheet of paper Multi ShotCopying a pamphlet Book Copy Copying captions onto tab paper Tab Copy Inverting the image Mirror Image Printing the date or a stamp on copies StampRepeating photos on a copy Photo Repeat Creating a large poster Multi-Page Enlargement Reversing white and black in a copy B/W Reverse Adjusting red/green/blue in copies RGB AdjustAdjusting the sharpness of an image Sharpness Copying in the centre of the paper Centring Whitening faint colours in copies Suppress Background Adjusting the colour Colour BalanceAdjusting the brightness of a copy Brightness Adjusting the intensity of a copy Intensity Copying thin originals Slow Scan Mode Printing Open the printer driver properties Window Select the print commandPrinting Application Select print settings Click the Print buttonClick the Paper tab Select A4 Click the OK button Click the Help button Using printer driver helpTo view Help for a specific setting When the information icon appears TextEdit Setting the paper sizeOpen the page setup window Select paper settings Print button Select print settings and clickPrinting a file Execute printing from TextEdit Press the JOB Status key Cancelling Printing AT the Machine Select A3 Selecting Print SettingsClick the Paper tab Select Fit To Paper Size Borderline Select LayoutSelect Select the desired type Printing multiple images on one page N-Up Printing Convenient Printer FunctionsPrinting on both sides of the paper 2-sided printing Fitting the print image to the paper Fit To Paper Size Machine also has these functions Punching holes in output PunchPage Faxing Base Screen of FAX Mode Machine and press the Black & White Sending a FAXTouch the Image Send key Enter the fax number of the receiving fax Touch the Send Size key Changing the Size of a FAXTouch the Original key Touch the 2-Sided Booklet key Press the Black & White Start key Enter the fax number of the first destination Touch Key to darken the exposure Changing the ExposureTouch the Exposure key Touch the Manual key Touch the Half Tone key Changing the ResolutionTouch the Resolution key Touch the Fine key Touch the Add New key Storing a FAX NumberStoring an individual key Touch the Address Control key Touch the Address Book key KKK KKK Touch the Initial text box Forwarding Received Faxes Fax Data Forward System Settings Fax Settings Convenient Dialling Methods One-touch keysTouch the To key Speed dialling Resending Touch the Speaker key Dialling using the speaker Original Broadcast Touch the one-touch key in which the desiredDestination is stored Touch the To key Touch the Address Review key Check the destinations and then touch the OK key 1st screen 2nd screen Special FAX Modes Touch the Special Modes key Touch the Erase keySet the erasure width to 15 mm with the keys Sending two original pages as a single page 2in1 Convenient FAX Functions Sending a fax directly from a computer PC-Fax Page Scanning Scan to Network Folder Network Scanner FunctionScan to E-mail Scan to FTP Base Screen of Scan Mode Send Settings keyAddress Entry key Touch the Address Entry key Scanning AN OriginalPress the Colour Start key or Black & White Start key Touch the Image Send key Touch the Scan tab Changing the Exposure and Original Image Type Touch the 300X300dpi key Touch the OK key Changing the File Format Select the destination and press the Colour Start keyTouch the File Format key Touch the scroll bar to move the screen Storing a DestinationTouch the Address Control key Touch the Address Book key Touch the Add New key Touch the E-mail Address text box One-touch key Convenient Transmission Methods Touch the Resend key Search number sending Abcd Special Scan Modes Scan mode 1st screen Touch the Suppress Background key Whitening faint colours in the image Suppress Background Convenient Scanner FunctionsErasing peripheral shadows on the image Erase Scanning an original as two separate pages Dual Page Scan Sending two pages as a single page 2in1 Scanning many originals at once Job Build Document Filing X Quickly Saving a JOB Quick File Document filing Quick File Document FilingUses of the document filing function Files that you want to store for later use Document filing function is convenient in these situations This situationDocument filing is convenient Touch the Quick File key Touch the OK key Quickly Saving a JOB Quick File Touch the Stored to key Appending Information When Storing a File File Touch the User 1 key Touch the OK key Saving a Document only Scan to HDD Touch the Document Filing keyTouch the Scan to HDD tab Touch the Print and Save the Data key Printing a Saved FileSelect the file and print it Touch the Print key System Settings X System Settings Menu System settings Settings Description System SettingsDisplaying the system settings screen What you can do in the system settings System settings administrator System Settings Menu 107 Page Frequently Asked Questions X Removing Misfeeds Troubleshooting Making a copy of a non-standard size original Frequently Asked Questions Printing on an envelopes Tray Settings Check details on the job Changing the paper size used for a print job Checking the machines communication record Adjusting the volume of the ringer Misfeed location Removing Misfeeds Please note Page BrightnessIntensity About the colour adjustments menu MX-4100N MX-4101N MX-5000N MX-5001N Quick Start Guide