Manuals / Sharp / Computer Equipment / All in One Printer

Sharp MX-5001N, MX-4100N, MX-5000N, MX-4101N quick start Troubleshooting

Models: MX-5001N MX-4101N MX-5000N MX-4100N

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Troubleshooting

This sections contains answers to frequently asked questions and explains how to remove paper misfeeds.

X FREQUENTLY ASKED QUESTIONS . . . . . . . . . . . . . . 110 X REMOVING MISFEEDS . . . . . . . . . . . . . . . . . . . . . . . . . 114

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Sharp MX-5001N, MX-4100N, MX-5000N, MX-4101N quick start Troubleshooting

Contents

MODEL MX-4100N MX-4101N MX-5000N MX-5001N Before using the machineSystem settings TroubleshootingPrinted manuals Before using the machine pageSystem settings page Troubleshooting pageBEFORE USING THE MACHINE Manuals in PDF formatFor detailed information Convenient methods for using the Operation Guide2 Touch the Print key to the right of All Custom Setting List 1 Press the SYSTEM SETTINGS key2 Select the all custom setting list in the touch panel CHECKING THE IP ADDRESSDownloading the Operation Guide ACCESSING THE WEB SERVER IN THE MACHINEAccess the Web server in the machine to open the Web pages Opening the Web pagesPrinting TABLE OF CONTENTSBefore using the machine CopyingScanning FaxingSystem settings TroubleshootingDocument filing Before using the machine Some options may not be available in some countries and regions PART NAMES AND FUNCTIONS14 Keyboard 15 Main power switch19 USB connector type A 13 Document glassOPERATION PANEL Image send indicatorsPrint mode indicators SYSTEM SETTINGS keyNumeric keys Main power indicatorPOWER key POWER SAVE keyUsing general keys USING THE TOUCH PANELMode select keys System displayMFP Status display Checking the status of the machineJob Status display Display selection keyLogin by user number USER AUTHENTICATIONUser authentication methods Logging out1 My Menu key HOME SCREEN2 Mode select keys 2nd screenPrinting only faxes that are needed Checking the content of a file stored in the machineIMAGE CHECK FUNCTION PREVIEW Convenient uses of image checkUsing the automatic document feeder Using the document glassPLACING ORIGINALS Trays 1 to CHANGING PAPER IN A TRAYNames of the trays Print side face up or face downLoading paper in a tray 1 Touch the Paper Tray Settings key Changing the tray settings2 Configure the tray settings in the touch panel 1 Press the SYSTEM SETTINGS keyLoading paper in other trays Bypass trayExample Loading an envelope The paper size of tray 5 can only be changed by a service technician Large capacity trayX FITTING THE COPY IMAGE TO THE PAPER Automatic Ratio Selection X ENLARGEMENT/REDUCTION Preset RatiosCopying X SELECTING THE EXPOSURE AND IMAGE TYPE100% BASE SCREEN OF COPY MODECancel copying MAKING COPIES1 Touch the COPY key 2 Place the originals1 Touch the 2-Sided Copy key 2 Touch the 1-Sided to 2-Sided key 2 Select settings in the touch panel2-SIDED COPYING Automatic Document Feeder 1 Place the originals2 Insert paper in the bypass tray Select settings in the touch panelCOPYING ON SPECIAL PAPER Bypass Copy 1 Place the originalsCancel scanning Select settings in the touch panel. ContinuedSelecting a tray Cancel copying2 Select settings in the touch panel MAKING COLOUR COPIES Colour Mode1 Place the originals 3 Set the number of copies and press the COLOUR START key1 Touch the Exposure key 2 Touch the Light Original key SELECTING THE EXPOSURE AND IMAGE TYPE2 Select settings in the touch panel 1 Place the originals1 Touch the Paper Select key FITTING THE COPY IMAGE TO THE PAPER Automatic Ratio Selection2 Select settings in the touch panel 1 Place the originalsCancel scanning 3 Set the number of copies4 Press the COLOUR START key or the BLACK & WHITE START key Cancel copyingAs an example, this section explains how to reduce the image to 55% ENLARGEMENT/REDUCTION Preset Ratios / Zoom2 Select settings in the touch panel and/or adjust the ratio in increments of 1%4 Press the COLOUR START key or the BLACK & WHITE START key Cancel copyingCancel scanning 3 Set the number of copiesSet the number of copies and then press the INTERRUPTING A COPY RUN Interrupt Copy1 Touch the Interrupt key while the machine is printing Place the originals1 Press the #/P key Using a job programSTORING COPY OPERATIONS Job Programs Storing a job program1 Press the #/P key Deleting a job program2 Touch the key of the desired job program 2 Select settings in the touch panelSPECIAL MODES Special modes100% 1 Place the originals SELECTING A SPECIAL MODE2 Select settings in the touch panel the reverse side using the keysCopying each facing page of a bound document Dual Page Copy CONVENIENT COPY FUNCTIONSAdding margins Margin Shift Erasing peripheral shadows EraseCopying a large number of originals at once Job Build Using two machines to make a large number of copies Tandem CopyUsing a different paper type for covers Covers/Inserts Adding inserts when copying on transparency film Transparency InsertsCopying both sides of a card onto one sheet of paper Card Shot Copying multiple pages onto one sheet of paper Multi ShotCopying a pamphlet Book Copy Copying captions onto tab paper Tab CopyInverting the image Mirror Image Printing the date or a stamp on copies StampRepeating photos on a copy Photo Repeat Creating a large poster Multi-Page EnlargementReversing white and black in a copy B/W Reverse Adjusting red/green/blue in copies RGB AdjustAdjusting the sharpness of an image Sharpness Copying in the centre of the paper CentringWhitening faint colours in copies Suppress Background Adjusting the colour Colour BalanceAdjusting the brightness of a copy Brightness Adjusting the intensity of a copy IntensityCopying originals that are different sizes Mixed Size Original Copying thin originals Slow Scan ModePrinting application 1 Select the print command in thePRINTING Windows3 Select print settings 4 Click the Print button1 Click the Paper tab 2 Select A4 3 Click the OK button To view Help for a specific setting Using printer driver help1 Open the printer driver properties window 2 Click the Help buttonMacintosh Setting the paper size1 Open the page setup window in 2 Select paper settingsPrint button 2 Select print settings and click thePrinting a file 1 Execute printing from TextEdit3 Touch the key of the print job that you wish to cancel CANCELLING PRINTING AT THE MACHINE2 Select settings in the touch panel 2 Change the print job status mode to Spool or Job QueueWindows SELECTING PRINT SETTINGSSelect print settings This completes the settings. Start printingSelect Select print settingsMacintosh Select LayoutPrinting multiple images on one page N-Up Printing CONVENIENT PRINTER FUNCTIONSPrinting on both sides of the paper 2-sided printing Fitting the print image to the paper Fit To Paper SizeColour mode adjustment function Punching holes in output PunchThe machine also has these functions Functions to adjust the size and orientation of the imagePage Faxing X FORWARDING RECEIVED FAXES Fax DataX SENDING THE SAME IMAGE TO MULTIPLE DESTINATIONS Select fax settings in the base screen BASE SCREEN OF FAX MODEmachine and press the BLACK & WHITE SENDING A FAX1 Touch the IMAGE SEND key Enter the fax number of the receiving fax1 Touch the Original key CHANGING THE SIZE OF A FAX2 Select settings in the touch panel 1 Place the originalsCorrect a mistake 3 Enter the fax number of the first destination4 Press the BLACK & WHITE START key Cancel scanning1 Place the originals CHANGING THE EXPOSURE2 Select settings in the touch panel Cancel scanning1 Place the originals CHANGING THE RESOLUTION2 Select settings in the touch panel 1 Touch the Resolution key2 Select settings in the touch panel STORING A FAX NUMBERStoring an individual key 1 Press the SYSTEM SETTINGS key6 Touch the Initial text box Select settings in the touch panel. Continued4 Select Fax from the Address Type select box 5 Touch the Address Name text box1 Touch the Fax Data Receive/Forward key 2 Touch the Fax Settings key FORWARDING RECEIVED FAXES Fax Data Forward1 Press the SYSTEM SETTINGS key 2 Select settings in the touch panel2 Touch the key of the desired destination CONVENIENT DIALLING METHODSOne-touch keys 1 Touch the Address Book key1 Touch the key ResendingSpeed dialling 1 Touch the Resend key 2 Touch the key of the desired destinationTouch the Speaker key Dialling using the speakerPlace the originals 3 Select settings in the touch panelSENDING THE SAME FAX TO MULTIPLE DESTINATIONS Broadcast Transmission Enter the fax number of the first destination5 Check the destinations and then touch the OK key Select settings in the touch panel. ContinuedCancel scanning 4 Press the BLACK & WHITE START keySpecial modes SPECIAL FAX MODES1 Touch the Special Modes key SELECTING A SPECIAL MODE2 Select settings in the touch panel 1 Place the originalsCONVENIENT FAX FUNCTIONS Sending two original pages as a single page 2in1Erasing peripheral shadows Erase Sending a fax directly from a computer PC-Fax The machine also has these functionsA document on a computer can be sent Page Scanning X CHANGING THE EXPOSURE AND ORIGINAL IMAGEX SENDING THE SAME IMAGE TO MULTIPLE Data entry mode USB memory modeInternet fax mode PC scan modeSelect various scan settings in the base screen BASE SCREEN OF SCAN MODE3 Select settings in the touch panel 1 Select settings in the touch panelSCANNING AN ORIGINAL 4 Press the COLOUR START key or BLACK & WHITE START key1 Touch the Exposure key CHANGING THE EXPOSURE AND ORIGINAL IMAGE TYPE2 Select settings in the touch panel 1 Place the originals1 Place the originals CHANGING THE RESOLUTION2 Select settings in the touch panel 1 Touch the Resolution key3 Change the mode to Colour/Greyscale mode 4 Touch the TIFF key CHANGING THE FILE FORMAT3 Select the destination and press the COLOUR START key 2 Select settings in the touch panelStoring an individual key STORING A DESTINATION1 Press the SYSTEM SETTINGS key 2 Select settings in the touch panelSelect settings in the touch panel. Continued 8 Touch the E-mail Address text box9 Touch the OK key 2 Touch the key in which the desired destination is stored CONVENIENT TRANSMISSION METHODSOne-touch key 1 Touch the Address Book key2 Touch the key in which the desired destination is stored Search number sendingResending 1 Touch the Resend key1 Touch the Address Book key 3 Press the COLOUR START key or the BLACK & WHITE START key2 Select settings in the touch panel 1 Place the originalsSPECIAL SCAN MODES 1 Place the originals SELECTING A SPECIAL MODE2 Select settings in the touch panel Cancel scanningWhitening faint colours in the image Suppress Background CONVENIENT SCANNER FUNCTIONSErasing peripheral shadows on the image Erase Scanning an original as two separate pages Dual Page ScanScanning many originals at once Job Build Sending two pages as a single page 2in1The machine also has these functions Document filing X APPENDING INFORMATION WHEN STORING ACopy DOCUMENT FILINGUses of the document filing function Files that you want to store for later useDocument filing is convenient The document filing function is convenient in these situationsFeatures that make the document filing function even more convenient In this situation1 Touch the Quick File key 2 Touch the OK key QUICKLY SAVING A JOB Quick File2 Select settings in the touch panel 1 Place the originals1 Touch the File key 2 Touch the User Name key 3 Touch the Name 1 key APPENDING INFORMATION WHEN STORING A FILE File2 Select settings in the touch panel 1 Place the originals7 Touch the User 1 key 8 Touch the OK key 9 Touch the OK key Select settings in the touch panel. ContinuedCancel copying Cancel scanning2 Place the originals SAVING A DOCUMENT ONLY Scan to HDD1 Touch the DOCUMENT FILING key 3 Touch the Scan to HDD tab3 Touch the key of the file that you wish to retrieve PRINTING A SAVED FILESelect the file and print it 1 Touch the DOCUMENT FILING key 2 Touch the Main Folder keySystem settings Press the SYSTEM SETTINGS key SYSTEM SETTINGSDisplaying the system settings screen What you can do in the system settingsSystem settings administrator SYSTEM SETTINGS MENU System SettingsEntering Administrators Password Reception Check Interval Setting Settings to Disable TransmissionDisable Registration of Program Disable PC-I-Fax TransmissionPage Troubleshooting 3 Place paper in the bypass tray FREQUENTLY ASKED QUESTIONSMaking a copy of a non-standard size original 1 Place the originals1 Place paper in the bypass tray 2 Tray Settings3 Select settings in the printer driver Printing on an envelopesChanging the paper size used for a print job 1 Check details on the job2 Change the paper size used for the job Press the SYSTEM SETTINGS key on the operation panel Adjusting the volume of the ringerChecking the machines communication record Press the SYSTEM SETTINGS key on the operation panelC Display the previous screen or the next screen REMOVING MISFEEDSA Instructions for removing the misfeed appear here B Animation showing what to doPlease note Page Suppress Background About the colour adjustments menuRGB Adjust SharpnessPRINTED IN FRANCE MX-4100N MX-4101N MX-5000N MX-5001N Quick Start Guide