Sharp XE-A42S instruction manual Before Calling for Service, Error message table

9Before Calling for Service

The malfunctions shown in the left-hand column below, labeled “Problem,” do not necessarily indicate functional faults of the machine. It is therefore advisable to refer to “Solution” shown in the right-hand column before calling for service.

	Problem	Solution
(1)	The display shows symbols that do not make sense.	• Has the machine been initialized properly as shown in
		“GETTING STARTED”?
		(Note that initialization clears all the data and programmed
		settings stored in memory.)
(2)	The display won’t illuminate even when the mode switch	• Is power supplied to the electrical outlet?
	is turned to any other position than “OFF”.	• Is the power cord plug out or loosely connected to the
		AC outlet?
(3)	The display is illuminated, but the whole machine	• Is a clerk code assigned to the register?
	refuses registrations.	• Is the mode switch set properly at the “REG” position?
(4)	No receipt is issued.	• Is the paper roll properly installed?
		• Is there a paper jam?
		• Is the receipt function in the “OFF” status?
		• Is the print head release lever at the printing position?
(5)	No journal paper is taken up.	• Is the take-up spool installed on the bearing properly?
		• Is there a paper jam?
(6)	Printing is unusual.	• Is the print head release lever at the printing position?
		• Is the paper roll properly installed?

Error message table

When the following error messages are displayed, press the lkey and take a proper action according to the table below.

Error message	Error status	Action
ENTRY ERROR	Registration error	Make a correct key entry.
MISOPERATION	Misoperation error	Make a correct key entry.
NO RECORD	Undefined code is entered.	Enter a correct code.
MEMORY FULL	Memory is full (in the akey programming).	Program the akey within 25 steps.
SBTL COMPUL.	Compulsory depression of the skey for	Press the skey and continue the operation.
	direct finalization
TEND COMPUL.	Compulsory tendering	Make a tendering operation.
NOT ASSIGNED	No entry of a clerk code	Make a clerk code entry.
OVER LIMIT.	Overflow limitation error	Make a registration within a limit of entry.
INH. OPEN PR	The open price entry is inhibited.	Make a preset price entry.
INH. UNIT PR	The preset price entry is inhibited.	Make an open price entry.
NOT NON-TEND	The direct finalization is inhibited.	Make a tendering operation.
BUFFER FULL	Subtotal void is not allowed.	Finalize the transaction, and correct the wrong
		entries in the void mode.
HEAD UP	Print head release lever is lifted up.	Move the lever toward the take-up spool (to the
		printing position).
PAPER EMPTY	Receipt and/or journal paper roll is not	Install a receipt and/or journal paper.
	installed or empty.

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