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¾Phone: 801-483-1533

¾Fax: 801-483-1523

If you have a sales question, please contact your local Parvus Sales Representative or the Regional Sales Office for your area.

Additional and latest information is available at Parvus website:

http://www.parvus.com

Returning For Service

Before returning any of Parvus' products, you must contact Parvus and obtain a Returned

Material Authorization (RMA) number.

Note. You must have the RMA number in order to return any product for any reason!

The following information is needed to expedite the shipment of a replacement to you:

¾Your company name and address for invoice

¾Shipping address and phone number

¾Product I.D. number

¾The name of a technically qualified individual at your company familiar with the mode of failure on the board

¾A detailed description of the problem and of the current configuration including OS and software loaded.

If the unit is out of warranty, service is available at a predesignated service charge. Contact Parvus for pricing and please supply a purchase order number for invoicing the repair. Pack the board in anti-static material and ship in a sturdy cardboard box with enough packing material to adequately cushion it.

Warning! Any product returned to Parvus improperly packed will immediately void the warranty for that particular product!

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SMC Networks 1232 Series user manual Returning For Service, Material Authorization RMA number