Troubleshooting

Internet Access

My PC cannot access Internet

oUse the ping utility, discussed in the following section, to check whether your PC can communicate with the ADSL Barricade's LAN IP address (by default [192.168.1.1]). If it cannot, check the Ethernet cabling.

If you statically assigned a private IP address to the computer, (not a registered public address), verify the following:

-Check that the gateway IP address on the computer is your public IP address (see Quick Start, Configuring Your Computers on page 9 for instructions on viewing the IP information.) If it is not, correct the address or configure the PC to receive IP information automatically.

-Verify with your ISP that the DNS server specified for the PC is valid. Correct the address or configure the PC to receive this information automatically.

-Verify that a Network Address Translation rule has been defined on the ADSL Barricade to translate the private address to your public IP address. The assigned IP address must be within the range specified in the NAT rules. Or, configure the PC to accept an address assigned by another device (see Quick Start, Configuring Your Computers on page 9). The default configuration includes a NAT rule for all dynamically assigned addresses within a predefined pool (see the instructions to view the address pool).

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SMC Networks SMC7204BRA manual Troubleshooting, Internet Access My PC cannot access Internet