SMC Networks SMC7204BRA manual My LAN PCs cannot display web pages on the Internet

Troubleshooting

•My LAN PCs cannot display web pages on the Internet

oVerify that the DNS server IP address specified on the PCs is correct for your ISP, as discussed in the item above. If you specified that the DNS server be assigned dynamically from a server, then verify with your ISP that the address configured on the ADSL Barricade is correct. Then you can use the ping utility to test connectivity with your ISP's DNS server.

Configuration Manager Program

•I forgot/lost my Configuration Manager user ID or password

oIf you have not changed the password from the default, try using smc/smcadmin as the user ID and password. Otherwise, you can reset the device to the default configuration by pressing the [Reset] button on the Rear Panel of the device three times (using a pointed object such as a pen tip). Then type the default User ID and password shown above.

Warning: Resetting the device removes the custom settings and returns all settings to their default values.

•I cannot access the Configuration Manager program from your browser

oUse the ping utility, discussed in the following section, to check whether your PC can communicate with the ADSL Barricade's LAN IP address (by default 192.168.1.1). If it cannot, check the Ethernet cabling. Verify that you are using Internet Explorer V5.0 or later, or Netscape Navigator v6.1 or later. Support for Javascript® must be enabled in your browser. Support for Java® may also be required. Verify that the PC's IP address is defined as being on the same subnet as the IP Address assigned to the LAN port on the ADSL Barricade.

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