Good Connection Bad Connection | SMC Networks SMC8014W-G specs

B.4 Pinging the EZ Connect™ Wireless Cable Modem Gateway

To verifying Your TCP/IP Connection is configured properly and you are able to access the EZ Connect™ Wireless Cable Modem Gateway’s web-based management screens – you can use the ‘Ping’ command in DOS. To access the DOS dialog window please follow the steps below:

1.Click Start, then choose Run

2.Windows 98/Me users type “command” and click the [OK] button. Windows 2000/XP users type “cmd” and click the [OK] button.

3.At the prompt, type: ping 10.1.10.1

After you click [enter] to execute the PING command you will get some information back, below is an outline of the possible return messages:

Good Connection

Bad Connection

There may be something wrong in your installation procedure. Check the following items in sequence:

1.Is the Ethernet cable correctly connected between the Gateway and the computer?

2.The LAN LED on the Gateway and the Link LED of the network card on your computer must be on.

3.Is TCP/IP properly configured on your computer?

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SMC Networks SMC8014W-G manual Pinging the EZ Connect Wireless Cable Modem Gateway, Good Connection Bad Connection

Contents

EZ Connect Wireless Cable Modem Gateway Trademarks Copyright Table of Contents Introduction Features and Benefits System Requirements Package Contents LED Indicators Getting to Know the EZ Connect Wireless Cable Modem GatewayGreen Amber Rear Panel Description RebootRestore Factory Defaults Installation Basic Installation Procedure Configuring Windows 95/98/Me Configuring your Computer Configuring Windows XP Configuring Windows Configuring a Macintosh Computer Browser Configuration Configuring the EZ Connect Wireless Cable Modem GatewayDisable Proxy Connection Internet Explorer 5.0 or above User Login for use by subscriber Installer Login for use by cable operator only Making Configuration Changes Navigating the Web-based AdministrationPassword Settings SystemPage Remote Management Enable Customer Remote ManagementHttp Remote Management Telnet Remote Management Port DNS Settings Remote Management Access RuleWAN Host Name MAC Spoofing LAN Private IP Address Pool Private LAN IP SettingsDhcp Server Settings Pptp IP Address Pool RoutingStatic Routes Adding Static Routes Default Metric Update IntervalAuthentication Type only for RIPv2 Authentication Key & ID only for RIPv2 Wireless Encryption Channel and Ssid WEP MAC Filtering WPA-PSK Port Forwarding NAT Predefined Service UDP TCP/UDP Customer Defined Service Rule Custom Firewall Firewall Enable/DisableAccess Control Predefined Filtering Access Rule Customer Defined Filtering Access Rule Custom Special Application URL Blocking Email/Syslog Alert Schedule RulePage Page DMZ Host Demilitarized Zone Configuration ToolsTools Locally Restore Settings from Configuration File Locally Backup Settings to Configuration File Remotely Backup/Restore Gateway Settings Diagnostics Create an IPSec VPN Tunnel VPNPage Page Page Create a Pptp VPN Tunnel Create a L2TP over IPSec VPN Tunnel Status Page Appendix a Telnet and SSH CLI Commands Am getting an IP Address that starts with Appendix B Troubleshooting Have another IP Address displayed Good Connection Bad Connection Pinging the EZ Connect Wireless Cable Modem Gateway Symptom Power LED is Off Symptom / Action TroubleshootingSymptom Diag LED is On Symptom Cable LED is Off or Flashing Action Appendix C Technical Specifications CE Declaration of Conformity Appendix D CompliancesFCC Interference Statement Phone Appendix E Technical SupportPage SMC Networks, Inc Tesla Irvine, CA Rev .0 4.01.05-TWC