B.3 | I have another IP Address displayed
If you have another IP address listed, then the PC may not be configured for a DHCP
connection. Please refer to Chapter 4 | Configure your Computer for information.
Once you have confirmed your computer is configured for DHCP, follow the steps below.
1. Open a DOS window as described above.
2. Type “ipconfig /release” (without the quotes)
3. Then type “ipconfig /renew” (without the quotes)
Once you are able to get a valid IP address from the Gateway, you can now access the web-
based Administration pages.
If you still are not getting an IP address from the Gateway, please reset the hardware as
outlined in Chapter 2 and follow the steps outlined in this appendix again. Note: all configured
settings will be erased.
If you still cannot access the Gateway once you have reset it, please contact your cable
operator for assistance.