Troubleshooting

Check this section before consulting your dealer or your Sony service representative. If the unit still does not function properly, consult your dealer or your Sony service representative.

ProblemPossible causesPossible solutionsSee

 

 

 

 

 

page

 

 

Video-related

 

 

 

 

 

Video does not appear in the

The connected device is not

Turn the connected device on.

 

 

source viewer.

turned on.

 

 

 

 

 

 

 

 

 

 

 

The cables are not connected

Check that the cables are

49

 

 

 

properly.

connected properly.

 

 

 

 

 

 

 

 

 

 

The input signal is not assigned

Check that the input signal is

56

 

 

 

correctly.

assigned correctly.

 

 

 

 

 

 

 

 

 

Video does not appear in the

The FTB button is lit.

Turn off the FTB button.

77

 

 

PGM viewer.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The PGM does not switch.

The [KEY ON] indicator on the

While the KEY button on the

84

 

 

 

 

 

 

operation screen is lit red.

front panel is lit green, press the

 

 

Appendix

 

 

CUT button.

 

 

 

 

 

 

 

 

 

 

 

 

 

Audio-related

 

 

 

 

 

No sound is emitted from the

The connected device is not

Turn the connected device on.

 

 

speakers or headphones (the

turned on.

 

 

 

 

audio level meter does not move).

 

 

 

 

 

The cables are not connected

Check that the cables are

49

 

 

 

properly.

connected properly.

 

 

 

 

 

 

 

 

 

 

The input signal is not assigned

Check that the input signal is

56

 

 

 

correctly.

assigned correctly.

 

 

 

 

 

 

 

 

 

 

The CH ON button is not lit.

Turn on the CH ON button.

141

 

 

 

 

 

 

 

 

 

The audio channel fader has been

Turn up the audio channel fader.

141

 

 

 

left turned down.

 

 

 

 

 

 

 

 

 

 

 

The PGM fader has been left

Turn up the PGM fader.

141

 

 

 

turned down.

 

 

 

 

 

 

 

 

 

 

 

The monitor destination is set to

Set the monitor destination

158

 

 

 

AUX.

displayed below the audio level

 

 

 

 

 

meter to PGM.

 

 

 

 

 

 

 

 

 

No sound is emitted from the

The monitor output level is

Turn up the monitor output level

141

 

 

speakers or headphones (the

turned down.

with the monitor level adjustment

 

 

 

audio level meter moves).

 

knob.

 

 

 

 

 

 

 

 

 

 

The TB button or the DIM button

Turn off the TB button or the

155

 

 

 

is lit.

DIM button.

 

 

 

 

 

 

 

 

 

No sound is emitted from the

A device is connected to the

 

 

 

 

internal speakers.

monitor output connector.

 

 

 

 

 

 

 

 

 

 

The peak indication does not

The control of the peak

Check the input signal.

 

 

disappear.

indication is not possible if the

 

 

 

 

 

input audio is DV or SDI.

 

 

 

 

 

 

 

 

 

 

DV input

 

 

 

 

 

Noise occurs in the video or

The signal is not being received

Disconnect and then reconnect

 

 

audio. No video or audio is

clearly.

the cables.After reconnecting the

 

 

 

output.

 

cables, restart the connected DV

 

 

 

 

 

device and the unit.

 

 

 

 

 

 

 

 

 

Troubleshooting 211