
Troubleshooting
Check this section before consulting your dealer or your Sony service representative. If the unit still does not function properly, consult your dealer or your Sony service representative.
Problem | Possible causes | Possible solutions | See |
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Video does not appear in the | The connected device is not | Turn the connected device on. | – |
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source viewer. | turned on. |
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| The cables are not connected | Check that the cables are |
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| properly. | connected properly. |
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| The input signal is not assigned | Check that the input signal is |
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| correctly. | assigned correctly. |
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Video does not appear in the | The FTB button is lit. | Turn off the FTB button. |
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PGM viewer. |
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The PGM does not switch. | The [KEY ON] indicator on the | While the KEY button on the |
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| operation screen is lit red. | front panel is lit green, press the |
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| CUT button. |
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No sound is emitted from the | The connected device is not | Turn the connected device on. | – |
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speakers or headphones (the | turned on. |
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audio level meter does not move). |
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The cables are not connected | Check that the cables are |
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| properly. | connected properly. |
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| The input signal is not assigned | Check that the input signal is |
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| correctly. | assigned correctly. |
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| The CH ON button is not lit. | Turn on the CH ON button. |
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| The audio channel fader has been | Turn up the audio channel fader. |
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| left turned down. |
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| The PGM fader has been left | Turn up the PGM fader. |
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| turned down. |
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| The monitor destination is set to | Set the monitor destination |
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| AUX. | displayed below the audio level |
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| meter to PGM. |
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No sound is emitted from the | The monitor output level is | Turn up the monitor output level |
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speakers or headphones (the | turned down. | with the monitor level adjustment |
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audio level meter moves). |
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| The TB button or the DIM button | Turn off the TB button or the |
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| is lit. | DIM button. |
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No sound is emitted from the | A device is connected to the |
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internal speakers. | monitor output connector. |
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The peak indication does not | The control of the peak | Check the input signal. | – |
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disappear. | indication is not possible if the |
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| input audio is DV or SDI. |
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DV input |
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Noise occurs in the video or | The signal is not being received | Disconnect and then reconnect | – |
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audio. No video or audio is | clearly. | the cables.After reconnecting the |
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output. |
| cables, restart the connected DV |
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| device and the unit. |
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Troubleshooting 211