
Problem | Possible causes | Possible solutions | See |
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Streaming media |
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The video message “Please wait | The ON LINE button has not | Press the ON LINE button. |
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for a while and reconnect” | been pressed. |
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appears in Real Player. |
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The file name is wrong. | Check that the file name set on |
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| Real Player are the same. |
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The ON LINE button does not | Only the ON LINE button is | Hold down the ESC button and |
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turn off. | pressed. | press the ON LINE button. |
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The message “Streaming | The streaming server is not | Set for [Live] in [Output] on the |
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functions currently unavailable. | started. | top menu under [Streaming]. |
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Please enter Streaming settings to |
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continue.” appears, the ON LINE |
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button does not be pressed. |
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The message “Starting Server. | It is a waiting time of the | Wait several times, or once set for |
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Please restart the streaming after | processing that the streaming | [Off] in [Output] on the top menu |
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a while.” appears, the ON LINE | “status” changes “Initializing” | under [Streaming], and then set |
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button does not be pressed. | for “Ready”. A waiting time | for [Live] again. |
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| depends on the parameters. |
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“The live contents can not be | The necessary settings for | Set the necessary settings for |
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view using Real Player.” | viewing the live contents are not | viewing the live contents. |
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| set. |
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| Real Player is stopped. | Start Real Player playback. | – |
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| The streaming server does not | Once set for [Off] in [Output] on |
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| transmit the live contents on the | the top menu under [Streaming], |
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| network. | and then set for [Live] again. |
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[Reconnecting] keeps appearing | A connection cannot be | Check the settings of the unit, | – |
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for the status. | established because of the | network environment, and status |
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| settings of the unit, network | of the external server. |
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| environment, status of the |
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| external server, etc. |
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USB device connection |
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Cannot enter characters from a | The USB keyboard was not | Try connecting to the other USB |
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USB keyboard, even after | recognized because it was | connector, or once set for [Off] in |
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disconnecting and reconnecting | connected when the computer | [Output] on the top menu under |
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it. | was busy performing processing | [Streaming]. Or, connect the |
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| for the software. | USB keyboard beforehand when |
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| turning on the power. |
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Text typing tool |
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Even with [Paint] selected and a | [BG] is selected in the view | Select [Checker] or [Live] in the |
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transparency set in the [BG] tab, | operation section. | view operation section. |
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the background is not |
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transparent. |
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Even with [Transparent Black] or | [Checker] or [Live] is selected in | Select [BG] in the view operation |
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[Transparent White] selected in | the view operation section. | section. |
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the [BG] tab, the background is |
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not black or white. |
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External hard disk |
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The hard disk number does not | The source viewer is set to “No | Set the input with [Video Input |
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appear in the source viewer. | Assign.” | Assign] on the top menu. |
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| The source viewer shows “No | Connect the interface module |
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| Interface Module.” | correctly. |
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| The hard disk is not recognized. | Disconnect the cable, then |
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| reconnect, and restart this unit. |
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Troubleshooting 213