Problem

Possible causes

Possible solutions

See

 

 

 

 

 

page

 

 

Streaming media

 

 

 

 

 

The video message “Please wait

The ON LINE button has not

Press the ON LINE button.

195

 

 

for a while and reconnect”

been pressed.

 

 

 

 

appears in Real Player.

 

 

 

 

 

The file name is wrong.

Check that the file name set on

188,

 

 

 

 

 

 

 

this unit and the file name set in

195, 197

 

 

 

 

Real Player are the same.

 

 

 

 

 

 

 

 

 

The ON LINE button does not

Only the ON LINE button is

Hold down the ESC button and

195

 

 

turn off.

pressed.

press the ON LINE button.

 

 

 

 

 

 

 

 

 

The message “Streaming

The streaming server is not

Set for [Live] in [Output] on the

188

 

 

functions currently unavailable.

started.

top menu under [Streaming].

 

 

 

Please enter Streaming settings to

 

 

 

 

 

continue.” appears, the ON LINE

 

 

 

 

 

button does not be pressed.

 

 

 

 

 

 

 

 

 

 

 

The message “Starting Server.

It is a waiting time of the

Wait several times, or once set for

188

 

 

Please restart the streaming after

processing that the streaming

[Off] in [Output] on the top menu

 

 

 

a while.” appears, the ON LINE

“status” changes “Initializing”

under [Streaming], and then set

 

 

 

button does not be pressed.

for “Ready”. A waiting time

for [Live] again.

 

 

 

 

 

 

 

 

 

 

 

 

 

depends on the parameters.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

“The live contents can not be

The necessary settings for

Set the necessary settings for

195

 

Appendix

view using Real Player.”

viewing the live contents are not

viewing the live contents.

 

 

 

 

 

 

set.

 

 

 

 

 

 

 

 

 

 

 

Real Player is stopped.

Start Real Player playback.

 

 

 

 

 

 

 

 

 

The streaming server does not

Once set for [Off] in [Output] on

188

 

 

 

transmit the live contents on the

the top menu under [Streaming],

 

 

 

 

network.

and then set for [Live] again.

 

 

 

 

 

 

 

 

 

[Reconnecting] keeps appearing

A connection cannot be

Check the settings of the unit,

 

 

for the status.

established because of the

network environment, and status

 

 

 

 

settings of the unit, network

of the external server.

 

 

 

 

environment, status of the

 

 

 

 

 

external server, etc.

 

 

 

 

 

 

 

 

 

 

USB device connection

 

 

 

 

 

Cannot enter characters from a

The USB keyboard was not

Try connecting to the other USB

23, 188

 

 

USB keyboard, even after

recognized because it was

connector, or once set for [Off] in

 

 

 

disconnecting and reconnecting

connected when the computer

[Output] on the top menu under

 

 

 

it.

was busy performing processing

[Streaming]. Or, connect the

 

 

 

 

for the software.

USB keyboard beforehand when

 

 

 

 

 

turning on the power.

 

 

 

 

 

 

 

 

 

Text typing tool

 

 

 

 

 

Even with [Paint] selected and a

[BG] is selected in the view

Select [Checker] or [Live] in the

116, 126

 

 

transparency set in the [BG] tab,

operation section.

view operation section.

 

 

 

the background is not

 

 

 

 

 

transparent.

 

 

 

 

 

 

 

 

 

 

 

Even with [Transparent Black] or

[Checker] or [Live] is selected in

Select [BG] in the view operation

116, 126

 

 

[Transparent White] selected in

the view operation section.

section.

 

 

 

the [BG] tab, the background is

 

 

 

 

 

not black or white.

 

 

 

 

 

 

 

 

 

 

 

External hard disk

 

 

 

 

 

The hard disk number does not

The source viewer is set to “No

Set the input with [Video Input

57

 

 

appear in the source viewer.

Assign.”

Assign] on the top menu.

 

 

 

 

 

 

 

 

 

 

The source viewer shows “No

Connect the interface module

55

 

 

 

Interface Module.”

correctly.

 

 

 

 

 

 

 

 

 

 

The hard disk is not recognized.

Disconnect the cable, then

144, 151

 

 

 

 

reconnect, and restart this unit.

 

 

 

 

 

 

 

 

 

Troubleshooting 213